Field Sales Executive
erbrains
CRM Technical Consultant
erbrains· IT
About this role
About Us
Join the digital revolution with ERBrains Business Solutions, where we are driving business transformation and shaping the future of digital innovation. With over a decade of Microsoft Gold Competency in IT Service Management, we deliver ERP Consulting, Implementation, and Managed Services across Microsoft Dynamics 365, Microsoft Azure, and Cloud Consulting.
Our strong team of 120+ professionals is spread across India, Dubai (UAE), and the USA, helping enterprises achieve operational excellence through cutting-edge Microsoft technologies.
Position: CRM/ CE Technical Consultant – Microsoft Dynamics 365 CE/CRM
Experience: 4+ years
Location: Bangalore, Karnataka, India
Key Qualifications & Skills
- 7+ years of hands-on experience in Microsoft Dynamics 365 CE/CRM implementation, customization & support.
- Strong expertise in Model-Driven Apps, Canvas Apps, Power Pages.
- Proficiency in Plugins, Integration MUST
- Hands on Custom Workflows, Custom Actions, JavaScript, PCF Controls.
- Experience in Power Automate (flows, approvals, BPFs) and Copilot Studio.
- Handson experience with complex integrations using APIs, Azure Logic Apps, middleware, or custom connectors.
- Strong knowledge of On-Premises (IFD) and D365 Online environments.
- Proficiency in C#, ASP.NET, SQL Server, JavaScript, and OOP concepts.
- Experience in Power BI reporting.
- Proficiency in solution architecture, data migration, and performance optimization.
- Experience with Azure DevOps pipelines for CI/CD, ALM best practices, and automated deployments.
- Familiar with tools: Azure DevOps, Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, SVN, Jira, Confluence.
- Proficiency with Microsoft Visual Studio, XRM Toolbox, CRM REST Builder, Ribbon Workbench.
- Experience with Web API and consuming third-party APIs using plugins and workflows.
- Expertise with Plugin Registration Tool for CRM customization and deployment.
- Excellent communication and client-facing skills, including international client engagement.
- Microsoft Dynamics 365 and Power Platform certifications (preferred).
Key Responsibilities:
Solution Design & Development
- Analyze client requirements and translate them into technical specifications.
- Configure and customize D365 CE applications (entities, forms, views, dashboards, roles).
- Develop and enhance solutions using Plugins, Workflows, Custom Actions, JavaScript, and PCF Controls.
- Build and optimize Model-Driven Apps, Canvas Apps, and Power Pages.
- Design reusable frameworks and components for faster delivery.
Integrations & Power Platform
- Design and deliver complex integrations with external systems (APIs, Azure Logic Apps, middleware).
- Automate processes using Power Automate (flows, approvals, and BPFs).
- Build intelligent customer experiences using Copilot Studio and AI-driven capabilities.
- Consume third-party APIs via plugins and workflows, ensuring secure and reliable communication.
Data & Reporting
- Design and optimize data models, migrations, and cleansing activities.
- Create advanced reports using SSRS, FetchXML, and Power BI.
- Ensure scalability, governance, and security of data across environments.
Deployment & DevOps
- Manage solution packaging, deployments, version control, and lifecycle management.
- Implement Azure DevOps pipelines for CI/CD, ensuring automated builds, tests, and deployments.
- Utilize tools such as Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, and SVN for testing, debugging, and version control.
- Follow ALM practices to maintain reliability and efficiency across environments.
- Support both on-premises and cloud deployments.
Client Engagement & Delivery
- Conduct workshops, requirement sessions, and demos for client stakeholders.
- Support clients during UAT (User Acceptance Testing) and post-go-live phases.
- Provide end-user and admin training to maximize adoption.
- Act as a trusted advisor by recommending optimizations and enhancements.
Team Collaboration & Leadership
- Collaborate with functional consultants, architects, and project managers for seamless delivery.
- Conduct code reviews, mentor junior consultants, and enforce best practices.
- Prepare and maintain documentation: Technical Design Docs, Configuration Guides, Test Cases.
- Actively participate in Agile ceremonies (sprint planning, scrums, retrospectives).
- Work with collaboration tools such as Jira and Confluence for agile delivery and documentation.
Support & Continuous Improvement
- Provide post-implementation technical support, troubleshoot production issues, and optimize performance.
- Monitor system health, identify bottlenecks, and implement proactive fixes.
- Stay updated with new features in Dynamics 365, Power Platform, and Azure ecosystem to recommend upgrades.
- Leverage tools like XRM Toolbox, CRM REST Builder, and Ribbon Workbench to streamline administration and customization tasks.
Why Join ERBrains?
- Opportunity to work with global clients across multiple industries.
- Exposure to cutting-edge Microsoft technologies and continuous learning.
- Collaborative culture with opportunities to mentor and grow.
- Be part of a growing company with a vision to lead digital transformation globally.
Frequently Asked Questions
Is the salary disclosed for the CRM Technical Consultant position at erbrains?
The salary for this CRM Technical Consultant role at erbrains is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM Technical Consultant position at erbrains located?
This CRM Technical Consultant role at erbrains is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM Technical Consultant role at erbrains full-time or part-time?
This is listed as a FULL TIME position. It is posted as a CRM Technical Consultant role in the IT department at erbrains.
Which team or department does the CRM Technical Consultant at erbrains belong to?
This CRM Technical Consultant position is part of the IT department at erbrains. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM Technical Consultant position at erbrains?
Click the "Apply Now" button on this page. You will be redirected to erbrains's official application portal hosted on keka where you can submit your application directly.
When was the CRM Technical Consultant job at erbrains posted?
This CRM Technical Consultant position at erbrains was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM Technical Consultant
erbrains
You'll be redirected to erbrains's official application page on keka.