Business Development Executive - MS Dynamics 365

erbrains· Sales
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📍 Bengaluru, KA, IndiaFULL TIME

About this role

Join the digital revolution with ERBrains Business Solutions, where we're not just transforming businesses – we're shaping the future of digital innovation!
About us:
At ERBrains, we're all about driving business transformation and re-engineering processes to pave the way for tomorrow's digital landscape. Our expertise spans ERP Consulting, Implementation, and Managed Services, utilising cutting-edge platforms which includes ERP Consulting, Implementation and Managed Services using Microsoft Dynamics 365, Cloud Consulting, Microsoft Azure and Microsoft Dynamics 365. With a powerhouse team of over 120 professionals across ERBrains India, Dubai, UAE, and the USA, and over a decade of Microsoft Gold Competency in IT Service Management, we're primed to lead the charge into tomorrow's digital era!

Role Overview

ERBrains is looking for a highly professional, articulate and customer-focused Business Development professional to strengthen our Microsoft Dynamics 365 Business Applications sales team. This is a front-line customer-facing role where the individual will often be the first ERBrains representative a prospect interacts with. The role therefore requires strong English communication, business etiquette, consultative selling skills, structured discovery and disciplined CRM management.

Primary Objective
Own the journey from Lead → First Contact → Discovery → Qualification → Pre-Sales Handover → Opportunity Nurturing → Closure Support, ensuring that ERBrains receives well-qualified, actionable business opportunities.

Key Responsibilities
Lead Management
  • Manage leads from website enquiries, Microsoft referrals, customer referrals, outbound prospecting, email campaigns, telephone enquiries, partners and events.
  • Ensure every lead is acknowledged promptly, contacted and accurately recorded in CRM.
First-Level Customer Engagement
  • Act as a professional first point of contact for prospective customers.
  • Conduct introductory calls, establish rapport, understand the customer's business context and communicate ERBrains' capabilities clearly.
  • Engage confidently with CFOs, CIOs, IT Directors, Finance Heads, Operations Heads and business owners.
Discovery & Qualification
  • Conduct structured first-level discovery before involving pre-sales.
  • Understand company profile, legal entities, geography, current ERP, business challenges, modules, users, integrations, timeline, stakeholders, budget indicators and decision process.
  • Differentiate information requests, early-stage prospects, qualified opportunities, RFPs and nurture opportunities.
  • Provide a clear opportunity brief to the Dynamics 365 pre-sales team.
  • Coordinate demonstrations, discovery workshops, solution discussions, proposals and RFP responses.
Opportunity Development
  • Own follow-ups after demonstrations and proposals.
  • Track decision timelines, identify additional stakeholders, support commercial discussions and help progress opportunities toward closure.
  • Identify cross-sell, up-sell and managed-services opportunities.
Required Skills & Competencies

  • Excellent spoken English and professional business communication.
  • Excellent written English and email etiquette.
  • Strong telephone etiquette, listening and questioning skills.
  • Ability to conduct structured discovery conversations.
  • Consultative B2B selling and opportunity qualification.
  • Confidence interacting with senior business and technology stakeholders.
  • Strong follow-up, pipeline and CRM discipline.
  • Commercial awareness, negotiation ability and ownership mindset.
  • Working knowledge of ERP / business applications; Microsoft Dynamics experience strongly preferred.
Experience & Preferred Background

  • 4+ years in B2B IT, ERP, SaaS, technology sales or business development.
  • Experience managing leads and opportunities through a CRM. Maintain accurate lead and opportunity records.
  • Experience selling ERP implementation, consulting, managed services or business applications is preferred.
  • Experience with Dynamics 365 Business Central, Dynamics 365 Finance & Operations, NAV, AX, SAP, Oracle, NetSuite or Salesforce is preferred.
  • Experience working with customers in North America, Europe, Middle East or APAC is an advantage.

Frequently Asked Questions

Is the salary disclosed for the Business Development Executive - MS Dynamics 365 position at erbrains?
The salary for this Business Development Executive - MS Dynamics 365 role at erbrains is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Development Executive - MS Dynamics 365 position at erbrains located?
This Business Development Executive - MS Dynamics 365 role at erbrains is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Development Executive - MS Dynamics 365 role at erbrains full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Business Development Executive - MS Dynamics 365 role in the Sales department at erbrains.
Which team or department does the Business Development Executive - MS Dynamics 365 at erbrains belong to?
This Business Development Executive - MS Dynamics 365 position is part of the Sales department at erbrains. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Development Executive - MS Dynamics 365 position at erbrains?
Click the "Apply Now" button on this page. You will be redirected to erbrains's official application portal hosted on keka where you can submit your application directly.
When was the Business Development Executive - MS Dynamics 365 job at erbrains posted?
This Business Development Executive - MS Dynamics 365 position at erbrains was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Development Executive - MS Dynamics 365
erbrains
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