Track Manager (Tools & Automation)

Job Summary

We are looking for an Automation Engineer with strong hands-on experience in VMware vRealize Orchestrator (vRO) and Microsoft SCORCH, along with solid PowerShell and Shell scripting expertise. The candidate should have practical experience in infrastructure automation, including VM lifecycle management, patching, and tool administration, and should be capable of independently designing and delivering automation workflows.

Key Responsibilities

Design, develop, and maintain automation workflows using vRealize Orchestrator (vRO) and Microsoft SCORCH 

Automate infrastructure lifecycle activities, including:  

VM provisioning and decommissioning 

OS and application patching 

Start/stop, scale-up/down, and housekeeping activities 

Create and enhance custom workflows, actions, and runbooks for infrastructure automation 

Develop and maintain PowerShell and Shell scripts for Windows and Linux-based automation 

Integrate orchestration tools with VMware, ITSM tools, monitoring tools, and third-party systems using APIs 

Perform installation, configuration, and upgrades of automation/orchestration tools 

Identify and remediate tool-related vulnerabilities and ensure security compliance 

Troubleshoot automation failures and provide L2/L3 support for orchestration platforms 

Skill Requirements

Good to Have (Preferred) 

Exposure to ITSM tools (ServiceNow, BMC Helix, etc.) 

Knowledge of cloud platforms (Azure/AWS) and hybrid automation 

Experience with other automation tools (Ansible, BMC AO, Terraform) 

Understanding of CI/CD or DevOps automation concepts 

Other Requirements

Strong analytical and troubleshooting skills 

Good communication and documentation abilities 

Proactive mindset towards automation and process improvement.

Required Skills & Qualifications 

Strong hands-on experience with:  

VMware vRealize Orchestrator (vRO) 

Microsoft SCORCH 

Excellent scripting skills:  

PowerShell 

Shell scripting (Bash) 

Proven experience in infrastructure automation (compute, OS, VM lifecycle) 

Experience in building multiple end-to-end automation workflows 

Good understanding of:  

VMware / Virtualization concepts 

Windows and Linux environments 

Experience with tool upgrades, patching, and vulnerability remediation 

Working knowledge of REST APIs and system integrations 

Ability to work independently with minimal supervision