Track Manager (Tools & Automation)

HCLTech
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📍 Noida, India

About this role

Job Summary

We are seeking an experienced ServiceNow Hardware Asset Management (HAM Pro) SME to lead the design, implementation, optimization, and support of Hardware Asset Management processes within the ServiceNow platform. The candidate will act as the functional and technical expert for HAM Pro, ensuring effective asset lifecycle management, compliance, data accuracy, process automation, and integration with enterprise systems.

Key Responsibilities

1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

Skill Requirements

 ServiceNow HAM Pro implementation and administration. • CMDB and Asset Management expertise. • ServiceNow ITSM platform knowledge. • Flow Designer, Business Rules, Client Scripts, Catalog Items. • Discovery and IntegrationHub. • REST/SOAP integrations. • Asset Lifecycle Management and ITAM best practices. • Data Normalization and Reconciliation.

 

 

Other Requirements

ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) • ITIL Foundation v4 • ServiceNow ITAM Fundamentals

Frequently Asked Questions

Is the salary disclosed for the Track Manager (Tools & Automation) position at HCLTech?
The salary for this Track Manager (Tools & Automation) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager (Tools & Automation) position at HCLTech located?
This Track Manager (Tools & Automation) role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager (Tools & Automation) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager (Tools & Automation) job at HCLTech posted?
This Track Manager (Tools & Automation) position at HCLTech was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager (Tools & Automation)
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.