Track Lead (Support & Operations)

HCLTech
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📍 Noida, India

About this role

Job Summary

Job Description: L3 Linux Administrator 

Job Title: 

L3 Linux Support Engineer / Senior Linux Administrator 

Experience: 

6–10+ Years 

Role Overview 

Acts as third-level support responsible for resolving critical issues, providing expert troubleshooting, and driving system improvements while ensuring high availability and performance. 

Key Responsibilities

Key Responsibilities 

  • Lead troubleshooting for critical production incidents (P1 & P2) 

  • Perform deep root cause analysis and implement fixes 

  • Design and optimize Linux system architecture 

  • Handle kernel tuning and performance optimization 

  • Manage filesystem and LVM issues 

  • Troubleshoot boot failures and kernel panic 

  • Manage authentication systems (SSSD, LDAP, AD, Kerberos) 

  • Perform capacity planning and performance tuning 

  • Lead OS upgrades and patching strategies 

  • Implement automation (Bash, Python, Ansible) 

  • Ensure system security and compliance 

  • Troubleshoot networking issues (DNS, NFS, CIFS) 

  • Lead major incident calls 

  • Mentor L1 and L2 engineers 

  • Create SOPs and documentation 

  • Support change management processes 

Skill Requirements

Expert Linux knowledge, system design, troubleshooting, performance tuning, networking, authentication, and automation scripting. 

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Track Lead (Support & Operations) position at HCLTech?
The salary for this Track Lead (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead (Support & Operations) position at HCLTech located?
This Track Lead (Support & Operations) role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead (Support & Operations) job at HCLTech posted?
This Track Lead (Support & Operations) position at HCLTech was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead (Support & Operations)
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.