Technical Support Executive - Intern

Technical Support Executive (Linux)

Location : Pune Work From Office Shifts : Rotational / 365 days

Responsibilities:

Proactively monitor, maintain and manage infrastructure to provide a 24x7x365 uptime.

Create and modify scripts or applications to automate tasks

Understanding of Networking, IP address, Basic routing, routing at OS level

Hands on experience on Web server

Knowledge of Apache, NGINX, IIS

Basic understanding of MYSQL, SQL database engines

Shell scripting and Python scripting.

Understanding of Compute, Storage, Networking and Database offerings

Collaborate with other teams and team members to develop automation strategies and deployment

processes.

Take backup of servers as and when required or on a daily, weekly, monthly basis.

Install Linux operating systems, with strong understanding of OS internals for performance tuning or

meet application requirements.

Familiar to work with firewalls like iptables, firewall-cmd, etc

Delivering and communicating solutions to clients Requirements

Skills Required:

Should have a knowledge of web servers like Apache, tomcat, Nginx, etc.

knowledge of Backup and DR strategies

Solid knowledge of protocols such as DNS, HTTP, HTTPS, FTP, IMAP, POP3, LDAP, SMTP and SNMP.

Should be willing to work in 24*7 -365 shifts.

Willing to learn and adopt new technologies.

Understanding of Highly Availability, Fault Tolerant and Scalable System Architectures on Azure / AWS.

Understanding of Various automation and deployment strategies on Azure / AWS

Knowledge on various AWS - Compute, Storage, Networking and Database - Services like VPC, VPN,

EC2, EBS,ELB, ALB, AutoScaling, Route53, S3, etc

Ability to quickly identify the issue and provide resolution accordingly.

Additional Linux certifications (RHCSA, RHCE) will be considered as an advantage.

Additional knowledge of AWS will be considered as an advantage

Soft Skills Required:

Strong technical written and verbal communication

Ability to communicate complex solutions

Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills

Awareness of latest technology trends around

Demonstrated ability to think strategically about solutions technical challenges

Insanely curious and energetic with a keen attention to detail and a high level of commitment.

Quick Learner

Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly

Qualification Required:

Graduation from an accredited Computer science or IT

Additional Courses in Cloud and linux preferred.