Team Lead

HCLTech
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📍 Chennai, India

About this role

Job Summary

Key note: This role ensures that the proper activities are implemented and managed in accordance with the EU GDP/GMP requirements and/or local legislation requirements (e.g. FDA, Japanese, HPRA, etc).

The incumbent will be a key contributor within our Temperature-Controlled Logistics and Supply team, ensuring that customers and patients receive essential medications in full compliance with regulatory and quality standards. This role plays a critical part in accelerating the global delivery of medicines by proactively addressing challenges, envisioning innovative solutions, and executing decisive actions.

The incumbent will collaborate closely with a team of Temperature-Controlled Logistics and Supply Chain experts to uphold the performance and reliability of our advanced Real-Time Temperature Monitoring (RTTM) platform. This includes promptly identifying and resolving any operational issues that may arise.

As a member of the RTTM Support function, the incumbent will be responsible for managing ticketing processes across the shipment lifecycle—pre-shipment, in-transit, and post-shipment. This includes resolution tracking and analytical reporting for a diverse range of customers and stakeholders worldwide.

1. IoT (internet of things) Platform Support

  • Shipment Creation
  • Shipment Delivery
  • Shipment Recreation
  • Pre-shipment, in-transit & post-shipment support
  • Manage user issues

2. TrackIt Onboarding & Governance

  • Source & Destination onboarding according to SOP
  • Shipment Milestone Analysis
  • Identify gaps & align with GFFs for improvement

3. Light Touch Site Management

  • Shipment Management

4. User Governance

  • Provide & remove access to the platforms
  • Monitor inactivity
  • Role cleanup

5. Location Governance

  • Location cleanup

6. Digital Integration

  • Support technical enhancements
  • Support DI onboardings

7. Continuous Improvements

  • Identify opportunities for improvements
  • Support implementation
  • Support execution
  • Changes in processes leading to improved performance indicators (KPIs).
  • Works according to relevant SOP / WI.

 

Key Responsibilities

Key note: This role ensures that the proper activities are implemented and managed in accordance with the EU GDP/GMP requirements and/or local legislation requirements (e.g. FDA, Japanese, HPRA, etc).

The incumbent will be a key contributor within our Temperature-Controlled Logistics and Supply team, ensuring that customers and patients receive essential medications in full compliance with regulatory and quality standards. This role plays a critical part in accelerating the global delivery of medicines by proactively addressing challenges, envisioning innovative solutions, and executing decisive actions.

The incumbent will collaborate closely with a team of Temperature-Controlled Logistics and Supply Chain experts to uphold the performance and reliability of our advanced Real-Time Temperature Monitoring (RTTM) platform. This includes promptly identifying and resolving any operational issues that may arise.

As a member of the RTTM Support function, the incumbent will be responsible for managing ticketing processes across the shipment lifecycle—pre-shipment, in-transit, and post-shipment. This includes resolution tracking and analytical reporting for a diverse range of customers and stakeholders worldwide.

1. IoT (internet of things) Platform Support

  • Shipment Creation
  • Shipment Delivery
  • Shipment Recreation
  • Pre-shipment, in-transit & post-shipment support
  • Manage user issues

2. TrackIt Onboarding & Governance

  • Source & Destination onboarding according to SOP
  • Shipment Milestone Analysis
  • Identify gaps & align with GFFs for improvement

3. Light Touch Site Management

  • Shipment Management

4. User Governance

  • Provide & remove access to the platforms
  • Monitor inactivity
  • Role cleanup

5. Location Governance

  • Location cleanup

6. Digital Integration

  • Support technical enhancements
  • Support DI onboardings

7. Continuous Improvements

  • Identify opportunities for improvements
  • Support implementation
  • Support execution
  • Changes in processes leading to improved performance indicators (KPIs).
  • Works according to relevant SOP / WI.

 

Skill Requirements

Master’s or bachelor’s degree in business administration (Management), Supply Chain or Logistics or any appropriate work experience.

Any relevant work experience (1-2 years).

English fluency

MS Office Suite, SAP Basic, Tableau (optional), Power BI (optional)
  • Communication
  • Problem-solving
  • Flexibility
  • Team player
  • Continuous Learning
  • Optimism

 

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Team Lead position at HCLTech?
The salary for this Team Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Lead position at HCLTech located?
This Team Lead role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Team Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Team Lead job at HCLTech posted?
This Team Lead position at HCLTech was posted on Oct 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Lead
HCLTech
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