Engineer - Cloud & Infra Management
About this role
Location:Scottsdale, AZ (5 days onsite)
Eversource Service Desk Technician
PRIMARY RESPONSIBILITIES INCLUDE
- Serve as a member of the IT service desk support staff that is responsible for installation monitoring functionality and troubleshooting of workstations communication devices
- Support the IT Service Desk team culture that is committed to collaborative crossfunctional relationships and service excellence
- Support management of Company Assets eg PCs Phones in the company ITSM service desk tool
- Support the IT service desk with inventory of endpoint device assets and ensure the security of these devices the backup of their data and their secure network access
- Follow and support updates to IT processes policies procedures and knowledgebase articles are documented published and regularly updated
- Review service desk metrics where applicable to optimize the service provided to the organization
- Supporting tactical technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation deployment and management of current and future state technologies
REQUIRED QUALIFICATIONS
- Associate or bachelors degree in computer science computer information systems or related field
- Proven working experience as an Service Desk Engineer or relevant experience
- 3 years of experience in IT roles of increasing responsibility
- Experience supporting or managing the following functions network administration systems administration storage and data center operations
- Experience with international company with multiple locations
- Experience with Security Access systems badges
- Managesupport phone systems
- Manage company mobile numbers and related contract
- Strong client focus and the ability to manage client expectations and maintain a high level of client trust
- Strong interpersonal organizational time management and problemsolving skills
- Ability to perform essential functions of the job
- Ability to travel nationally and internationally
DESIRED QUALIFICATIONS
- Professional services experience
- Experience with Windows 1011 Clients Cisco Networking Active Directory GPO Office365 tools SharePoint Infor ERP
- Nice to have ServiceNow experience andor ISO 27001 certification experience
- Ready to work in shiftsrotations shifts
- Fluent in American English speakingwriting
Frequently Asked Questions
What is the salary for the Engineer - Cloud & Infra Management role at LTM?
The listed salary for this Engineer - Cloud & Infra Management position at LTM is USD 55K–60K. This is an Regular role.
Where is the Engineer - Cloud & Infra Management position at LTM located?
This Engineer - Cloud & Infra Management role at LTM is based in Scottsdale - Arizona - USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Engineer - Cloud & Infra Management role at LTM full-time or part-time?
This is listed as a Regular position. It is posted as a Engineer - Cloud & Infra Management role at LTM.
How do I apply for the Engineer - Cloud & Infra Management position at LTM?
Click the "Apply Now" button on this page. You will be redirected to LTM's official application portal hosted on ripplehire where you can submit your application directly.
When was the Engineer - Cloud & Infra Management job at LTM posted?
This Engineer - Cloud & Infra Management position at LTM was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Engineer - Cloud & Infra Management
LTM · 💰 USD 55K–60K
You'll be redirected to LTM's official application page on ripplehire.