Manager- CSSD
Max Healthcare
Patient Care Coordinator - Front Office
About this role
- To resolve day to day patients / visitors complaints and manage the Total Customer Experience Questionnaires dissemination process.
- To achieve high customer satisfaction with Telecommunication services provided by Telephone Exchange personnel.
- To effectively implement policies, procedures through Front Office personnel.
- To daily supervise front office services and staffing.
- To ensure accurate patient invoicing, billing, refunds etc. and resolve all problems associated with patient billing.
- To ensure efficient functioning of Front Office personnel/ processes/ systems.
- To ensure FO Team awareness and readiness for emergency patient handling roles.
- To coordinate with diagnostic and treatment activities to achieve high customer satisfaction levels with services.
- To coordinate with medical staff and other departments on behalf of Front Office Team.
- To conduct & coordinate training programs for front office team.
- To be well groomed, punctual & adhere to company policies and practices.
- To have complete orientation of QMS and EMS system of Hospital.
- To have complete Awareness about Disaster Management Programme (DMP) of the hospital.
- To comply with the service quality Process, environmental & occupational issues & policies of the respective area.
- To comply with patient safety policy.
- To ensure safe utilization of equipment and proper waste disposal system.
Frequently Asked Questions
Is the salary disclosed for the Patient Care Coordinator - Front Office position at Max Healthcare?
The salary for this Patient Care Coordinator - Front Office role at Max Healthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Care Coordinator - Front Office position at Max Healthcare located?
This Patient Care Coordinator - Front Office role at Max Healthcare is based in New Delhi, Delhi, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Patient Care Coordinator - Front Office position at Max Healthcare?
Click the "Apply Now" button on this page. You will be redirected to Max Healthcare's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Patient Care Coordinator - Front Office job at Max Healthcare posted?
This Patient Care Coordinator - Front Office position at Max Healthcare was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Care Coordinator - Front Office
Max Healthcare
You'll be redirected to Max Healthcare's official application page on peoplestrong.