Customer Account Representative
alphabeinsightinc
Customer Account Representative
pictsweet· Customer Service
About this role
Overview
The Pictsweet Company is growing! We are currently seeking a Customer Account Representative (CRP Representative) to join our team at the corporate headquarters in Bells, TN. The CRP Representative supports and elevates our operations by processing customer orders, inquiries, and requests.
Benefits
Benefits begin on first day of employment for Medical, Dental, Vision, HSA, & FSA
100% Company paid benefits include Group Life Insurance, Short-Term Disability, & Long-Term Disability Insurance
401k with Employer Match
Vacation days, sick leave, & ten paid holidays
Responsibilities
- Receive, process, edit and monitor customer orders received via EDI, fax or phone.
- Responsible for VMI - Analyze customer inventory and create replenishment orders in accordance with customer inventory and service guidelines.
- Ensure highest possible service is maintained for our customers.
- Solve customer service problems.
- Communicate efficiently with appropriate company personnel, brokers, customers and distribution warehouses regarding customer service issues.
- Consistently monitor customer requirements and focus on reducing exposure to deductions or penalties
- Edit and mail invoices. Ensure timely processing of order corrections to expedite billing process.
- Prepare, enter into system, and edit military delivery tickets to include breakdown of military and distributor invoices.
- Maintain file on customer purchase orders and invoices.
- Communicate outgoing orders to distribution warehouse and to brokers.
Qualifications
- Bachelor's degree from an accredited institution, preferably in a business related field
- Solid proficiency in Word & Excel
- Strong analytical, organizational, & communication skills
- Ability to handle multiple tasks in a fast-paced environment
The Pictsweet Company is an equal opportunity employer. M/F/V/H
Frequently Asked Questions
Is the salary disclosed for the Customer Account Representative position at pictsweet?
The salary for this Customer Account Representative role at pictsweet is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Account Representative position at pictsweet located?
This Customer Account Representative role at pictsweet is based in Bells, TN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Representative role at pictsweet full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Account Representative role in the Customer Service department at pictsweet.
Which team or department does the Customer Account Representative at pictsweet belong to?
This Customer Account Representative position is part of the Customer Service department at pictsweet. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Account Representative position at pictsweet?
Click the "Apply Now" button on this page. You will be redirected to pictsweet's official application portal hosted on icims where you can submit your application directly.
When was the Customer Account Representative job at pictsweet posted?
This Customer Account Representative position at pictsweet was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Account Representative
pictsweet
You'll be redirected to pictsweet's official application page on icims.