Co-Ordinator - Operations
Apollo Group
Co-Ordinator - Operations
About this role
- Coordinate day-to-day IP billing activities and ensure timely processing of patient bills.
- Verify patient admission details, billing categories, packages, and financial information.
- Ensure accurate capture of all chargeable services provided during the patient's stay.
- Coordinate with clinical departments to ensure timely submission of service and procedure charges.
- Verify room charges, doctor fees, procedure charges, pharmacy, diagnostics, consumables, and other applicable charges.
- Monitor patient accounts regularly to identify missing, incorrect, or pending charges.
- Coordinate with the nursing, pharmacy, laboratory, radiology, OT, and other departments for billing-related requirements.
- Follow up on pending billing entries and ensure timely correction of discrepancies.
- Coordinate with Insurance and TPA teams for approvals, queries, documentation, and claim-related requirements.
- Assist in preparing and submitting pre-authorization and final approval documents as required.
- Verify insurance/TPA eligibility, coverage, package limits, exclusions, and applicable deductions.
- Coordinate with patients and attendants regarding billing-related queries and financial requirements.
- Assist in preparing interim bills, estimates, final bills, and discharge-related billing documents.
- Ensure timely clearance of pending dues before patient discharge, as per hospital policy.
- Coordinate with the discharge team to facilitate smooth and timely patient discharge.
- Review and reconcile billing discrepancies and coordinate with concerned departments for resolution.
- Ensure proper documentation of discounts, approvals, waivers, refunds, and adjustments as per authorization guidelines.
- Maintain accurate records of IP billing transactions, pending cases, and daily collection-related information.
- Monitor outstanding patient accounts and follow up with concerned teams for timely closure.
- Ensure compliance with hospital billing policies, SOPs, financial controls, and statutory requirements.
- Handle patient and attendant grievances related to billing professionally and escalate unresolved issues appropriately.
- Prepare daily, weekly, and monthly billing reports and MIS as required by management.
- Assist during internal and external audits by providing required billing documents and records.
- Maintain confidentiality and security of patient, financial, and insurance-related information.
- Perform any other duties assigned by the Billing Manager / Department Head.
Frequently Asked Questions
Is the salary disclosed for the Co-Ordinator - Operations position at Apollo Group?
The salary for this Co-Ordinator - Operations role at Apollo Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Co-Ordinator - Operations position at Apollo Group located?
This Co-Ordinator - Operations role at Apollo Group is based in Chennai, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Co-Ordinator - Operations position at Apollo Group?
Click the "Apply Now" button on this page. You will be redirected to Apollo Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Co-Ordinator - Operations job at Apollo Group posted?
This Co-Ordinator - Operations position at Apollo Group was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Co-Ordinator - Operations
Apollo Group
You'll be redirected to Apollo Group's official application page on peoplestrong.