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airpay
Assistant Manager / Manager - Risk & Compliance
airpay· Risk & Compliances
About this role
Job Title: Assistant Manager / Manager
Job Level: Mid-level
Report to: General Manager
Department: Operations – Risk & Compliance
Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/)
Location: Andheri (Mumbai) / Turbhe (Navi Mumbai)
Key Responsibilities:
Monitoring & Alert Management
- Handle fraud, Risk, AML and transaction monitoring alerts end-to-end, including investigation, decisioning, escalation and closure.
- Bring 6+ years of hands-on experience in managing and closing alerts across multiple fraud and risk scenarios.
- Ensure adherence to internal SLAs, policies, and regulatory requirements.
Rule Management & Alert Configuration
- Review, configure, and optimise monitoring rules, thresholds, and alerting mechanisms to improve fraud detection effectiveness.
- Analyse alert performance and recommend enhancements to reduce false positives while maintaining adequate risk coverage.
- Work closely with Product, Risk, Operations, and Technology teams to implement monitoring improvements.
Regulatory & Law Enforcement Management
- Handle requests and investigations from Law Enforcement Agencies (LEAs), regulatory bodies, banks and other external stakeholders.
- Ensure timely response and compliance with regulatory and internal governance requirements.
- Support investigations involving fraud, suspicious activity and financial crime.
Team Supervision & Quality Assurance
- Monitor team productivity, investigation quality, and operational efficiency.
- Review alerts handled by analysts and audit customer interactions/calls to ensure adherence to defined procedures.
- Provide coaching, feedback, and training to improve team performance and investigation quality.
- Drive process improvements and best practices across the monitoring function.
Fraud Risk & Intelligence
- Identify emerging fraud trends, attack vectors, and new business-specific fraud patterns.
- Recommend appropriate controls, monitoring strategies, and preventive measures.
- Collaborate with internal stakeholders to strengthen fraud prevention and detection capabilities.
Data Analysis & Reporting
- Analyse large datasets to identify anomalies, trends, and risk indicators.
- Prepare operational MIS, investigation reports, and fraud trend analysis for management review.
- Support root-cause analysis and risk assessments using data-driven approaches.
Technical & Domain Expertise
- Demonstrate strong understanding of the payments ecosystem, including Payment Gateways, UPI, Cards, Net Banking, Wallets, PPI, Merchant Acquiring and Banking Operations.
- Possess hands-on knowledge of payment fraud typologies, including account takeover, mule activity, merchant fraud, identity fraud, chargeback fraud, friendly fraud, refund abuse, and transaction laundering.
Required Qualifications:
- Bachelor’s degree in finance, Commerce, Economics, Business Administration, Statistics, Risk Management or a related field.
- Relevant certifications in Fraud Risk Management, AML, Financial Crime Compliance or Risk Management.
Skills and Experience:
- Minimum 6+ years of hands-on experience in Fraud Monitoring, Risk Operations, AML Operations, Transaction Monitoring, Financial Crime Investigations or related functions.
- Proven experience handling alerts from investigation through closure.
- Experience in configuring and optimising monitoring rules, thresholds and alerting frameworks.
- Experience handling LEA, regulatory, banking and compliance-related requests.
- Strong expertise in Fraud Risk Management, AML Operations, Transaction Monitoring and Payment Fraud.
- Experience working with large volumes of transactional and operational data.
- Prior experience in monitoring analyst performance, quality reviews and team supervision.
Frequently Asked Questions
Is the salary disclosed for the Assistant Manager / Manager - Risk & Compliance position at airpay?
The salary for this Assistant Manager / Manager - Risk & Compliance role at airpay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager / Manager - Risk & Compliance position at airpay located?
This Assistant Manager / Manager - Risk & Compliance role at airpay is based in Mumbai, MH, India, Navi Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager / Manager - Risk & Compliance role at airpay full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Assistant Manager / Manager - Risk & Compliance role in the Risk & Compliances department at airpay.
Which team or department does the Assistant Manager / Manager - Risk & Compliance at airpay belong to?
This Assistant Manager / Manager - Risk & Compliance position is part of the Risk & Compliances department at airpay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assistant Manager / Manager - Risk & Compliance position at airpay?
Click the "Apply Now" button on this page. You will be redirected to airpay's official application portal hosted on keka where you can submit your application directly.
When was the Assistant Manager / Manager - Risk & Compliance job at airpay posted?
This Assistant Manager / Manager - Risk & Compliance position at airpay was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager / Manager - Risk & Compliance
airpay
You'll be redirected to airpay's official application page on keka.