Verifications Officer
plenti· Operations
About this role
Who is Plenti?
Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.
We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 250 people based in Australia, Plenti is of a size where everyone can make a difference in their role and help us realise our very big ambitions as a team, as we go about building Australia’s best lender.
Plenti is a founder led business that launched in 2014, listed on the ASX since 2020 with annual revenue of over $250 million and a loan portfolio of over $3 billion.
About the Role:
As a Verifications Officer at Plenti, you’ll help turn approved applications into settled loans. You’ll check documents and customer details, identify anything that needs attention and work with our broker, dealer and internal teams to get applications across the line smoothly.
Key responsibilities:
- Review and verify customer documents and application information
- Check identity, payment details, assets and other loan requirements
- Identify discrepancies, missing information or potential risks and take appropriate action
- Work with brokers, dealers and internal teams to resolve issues and keep applications moving
- Make outbound calls and follow up on missing or incomplete information
- Build your knowledge of our lending products, KYC and AML/CTF requirements
About You:
You’ll bring prior experience in customer service and administration within a fast-paced environment, along with:
- Strong attention to detail and a focus on accuracy and quality
- Sound judgement and problem-solving skills, with the ability to identify and resolve issues
- Clear and confident communication skills, with the ability to build positive relationships
- Strong organisational skills and the ability to manage competing priorities
- Confidence working in a fast-paced, high-volume environment while maintaining accuracy
- Strong data entry skills and the ability to quickly learn new systems and processes
- Experience in finance, lending or automotive, or familiarity with KYC and AML/CTF requirements, is highly regarded but not essential
What's life like at Plenti?
Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It’s a place where everyone can “make it happen” and share in the results and success. If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia’s financial eco-system for the good.
In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working and volunteer and study leave to develop your skills. We also have monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues.
Plenti is committed to a diverse and inclusive workforce.
We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities. When you apply, let us know of any reasonable adjustments you may need during the interview process so we can accommodate you.
Frequently Asked Questions
Is the salary disclosed for the Verifications Officer position at plenti?
The salary for this Verifications Officer role at plenti is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Verifications Officer position at plenti located?
This Verifications Officer role at plenti is based in Adelaide. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Verifications Officer role at plenti full-time or part-time?
This is listed as a Full time position. It is posted as a Verifications Officer role in the Operations department at plenti.
Which team or department does the Verifications Officer at plenti belong to?
This Verifications Officer position is part of the Operations department at plenti. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Verifications Officer position at plenti?
Click the "Apply Now" button on this page. You will be redirected to plenti's official application portal hosted on lever where you can submit your application directly.
When was the Verifications Officer job at plenti posted?
This Verifications Officer position at plenti was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Verifications Officer
plenti
You'll be redirected to plenti's official application page on Lever.