Track Manager (Support & Operations)

HCLTech
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📍 Noida, India

About this role

Job Summary

  • Develop, maintain, and optimize Ansible playbooks for infrastructure automation. 

  • Convert manual and repetitive operational tasks into automated Ansible workflows. 

  • Create and maintain reusable Ansible roles, templates, and collections. 

  • Integrate Ansible Automation Platform (AAP) with enterprise tools such as ServiceNow and monitoring platforms. 

  • Manage inventories, credentials, job templates, and access controls within AAP/AWX. 

  • Troubleshoot and enhance existing automation workflows to improve reliability and efficiency. 

  • Use Git for version control and participate in CI/CD-based automation development practices. 

  • Collaborate with infrastructure, cloud, and network teams to identify automation opportunities. 

  • Prepare and maintain technical documentation, SOPs, and automation runbooks. 

  • Support automation governance, compliance, and operational best practices. 

Key Responsibilities

Required Skills & Experience 

5–8 years of overall IT experience, including 3+ years of hands-on experience with Ansible Automation Platform (AAP/Tower). 

Strong hands-on experience in developing Ansible playbooks, roles, and reusable automation components. 

Experience with Ansible integrations involving ServiceNow, monitoring tools (e.g., Datadog, Dynatrace, Splunk), and REST APIs. 

Good understanding of Infra activities such as Linux administration or Windows administration or Network. 

Experience with Git repositories and CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps. 

Knowledge of YAML, JSON, Jinja2 templating, and API-driven automation. 

Basic scripting skills in Python, Shell, or PowerShell. 

Experience troubleshooting Ansible execution issues and optimizing automation workflows. 

Good communication and collaboration skills. 

Skill Requirements

Experience automating platforms such as Linux, Wintel, AWS, Network  

Familiarity with VMware automation and infrastructure provisioning. 

Exposure to security automation and integration with secret-management tools such as CyberArk, HashiCorp Vault, or AWS Secrets Manager. 

Experience with event-driven or closed-loop automation. 

Red Hat Ansible Automation Platform certification preferred. 

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Track Manager (Support & Operations) position at HCLTech?
The salary for this Track Manager (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager (Support & Operations) position at HCLTech located?
This Track Manager (Support & Operations) role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager (Support & Operations) job at HCLTech posted?
This Track Manager (Support & Operations) position at HCLTech was posted on Aug 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager (Support & Operations)
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.