Track Lead (Support & Operations)

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📍 Pune, India

About this role

Job Summary

L3 Cloud Engineer
Experience
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Minimum 10 years relevant Database experience within the IT support industry, and 2 to 3 years of working experience in financial industry preferred.
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Minimum 3 years’ experience supporting Oracle Exadata Platform/Exacc in a mid-size to large corporate environment (production support experience is a must)
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OCM or equivalent proficiency.
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Having hands-on experience in GCP native databases and mongodb.

Key Responsibilities

NA

Skill Requirements

Technical proficiency
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Expertise in Oracle Exatadata cloud@customer platform.
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Strong knowledge of Structured Query Language (SQL) and scripting languages (e.g. Shell script, PowerShell, Python etc. ) for automation.
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Expertise with performance tuning, capacity planning, and high availability/disaster recovery solutions, Migration and troubleshooting.
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Design GCP workloads for high performance, high availability and scalability.
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Experience in oracle & google cloud in-rest and in-transit encryption.
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Ability to apply technical principles when performing troubleshooting
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Solid technical fluency with tools and systems i.e GitHub, confluence, Jira etc.
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Knowledge of network and firewall concepts & architecture
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Experience working with partners in different locations and cultures
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Ability to manage conference calls with multiple attendees to resolve issues.
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Ability to effectively articulate a status or plan to peers and clients.
Responsibilities’
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Provide 24/7 support for Oracle, Postgres, MongoDB , Mssql and Sybase .
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Migrating database from On-prem to Private and Google Cloud(GCP)
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Support Oracle and Non-Oracle patching activities.
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Troubleshoot performance issue and apply permanent fix.
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Restore & recover database on-demand basis.
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Database upgrade/Patch to latest known version

Other Requirements

NA

Frequently Asked Questions

Is the salary disclosed for the Track Lead (Support & Operations) position at HCLTech?
The salary for this Track Lead (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead (Support & Operations) position at HCLTech located?
This Track Lead (Support & Operations) role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead (Support & Operations) job at HCLTech posted?
This Track Lead (Support & Operations) position at HCLTech was posted on Sep 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead (Support & Operations)
HCLTech
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