Track Lead (Support & Operations)

Job Summary

Role Summary The Nutanix Engineer (E3.1) is responsible for administration, maintenance, optimization, and support of Nutanix Hyper-Converged Infrastructure (HCI) environments. The role involves managing clusters, virtualization platforms, storage, backups, performance monitoring, troubleshooting, and ensuring high availability of enterprise infrastructure. The engineer will work closely with cloud, virtualization, storage, network, and application teams to deliver reliable infrastructure services. Key Responsibilities Nutanix Administration Manage and administer Nutanix Prism Central and Prism Element environments. Perform cluster deployment, expansion, upgrades, and lifecycle management. Monitor cluster health, capacity, and performance. Configure and maintain storage containers, protection domains, and replication policies. Implement and manage data resilience and disaster recovery solutions. Virtualization Management Administer Nutanix AHV environments. Support VMware ESXi integration where applicable. Manage VM provisioning, migration, cloning, snapshots, and resource allocation. Perform hypervisor patching and upgrade activities. Performance & Capacity Management Analyze system performance and recommend infrastructure improvements. Monitor storage utilization, CPU, memory, and network performance. Conduct capacity planning and forecasting activities. Incident & Problem Management Troubleshoot Nutanix infrastructure issues and perform root cause analysis. Resolve incidents within defined SLAs. Coordinate with OEM vendors and support teams for critical issue resolution. Maintain detailed documentation of incidents and solutions. Backup, DR & Business Continuity Implement and support backup solutions integrated with Nutanix platforms. Configure and test disaster recovery processes. Ensure business continuity requirements are met through regular DR validation. Automation & Optimization Support infrastructure automation initiatives using PowerShell, Python, or automation tools. Optimize infrastructure performance through proactive tuning and recommendations. Participate in standardization and process improvement activities. Security & Compliance Implement security best practices for Nutanix environments. Support vulnerability remediation and patch management activities. Ensure compliance with organizational and regulatory requirements. Required Technical Skills Mandatory Skills Nutanix Prism Central & Prism Element Administration Nutanix AHV Management Nutanix Cluster Deployment and Lifecycle Management Storage and Capacity Management Infrastructure Monitoring and Troubleshooting Disaster Recovery and High Availability Concepts Virtualization Technologies (AHV/VMware) System Performance Analysis Backup & Recovery Solutions Preferred Skills VMware vSphere Administration Windows and Linux Server Administration PowerShell or Python Scripting Nutanix Files, Objects, Volumes Nutanix Flow Cloud platforms (Azure/AWS) ITIL Framework Knowledge Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Certifications (Preferred) Nutanix Certified Associate (NCA) Nutanix Certified Professional (NCP) Nutanix Certified Advanced Professional (NCAP) VMware VCP Certification Relevant Cloud Certifications (Azure/AWS) Soft Skills Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in 24x7 support environments when required. Strong documentation and process adherence skills. Collaborative mindset with cross-functional teams. Ability to handle critical incidents and prioritize effectively. Experience Requirements 5–8 years of overall infrastructure experience. 3+ years of hands-on experience managing Nutanix environments. Experience in enterprise datacenter operations and virtualization technologies. Exposure to cloud integration and hybrid infrastructure environments is preferred. Competency Level – E3.1 Expecta

Key Responsibilities

Role Summary The Nutanix Engineer (E3.1) is responsible for administration, maintenance, optimization, and support of Nutanix Hyper-Converged Infrastructure (HCI) environments. The role involves managing clusters, virtualization platforms, storage, backups, performance monitoring, troubleshooting, and ensuring high availability of enterprise infrastructure. The engineer will work closely with cloud, virtualization, storage, network, and application teams to deliver reliable infrastructure services. Key Responsibilities Nutanix Administration Manage and administer Nutanix Prism Central and Prism Element environments. Perform cluster deployment, expansion, upgrades, and lifecycle management. Monitor cluster health, capacity, and performance. Configure and maintain storage containers, protection domains, and replication policies. Implement and manage data resilience and disaster recovery solutions. Virtualization Management Administer Nutanix AHV environments. Support VMware ESXi integration where applicable. Manage VM provisioning, migration, cloning, snapshots, and resource allocation. Perform hypervisor patching and upgrade activities. Performance & Capacity Management Analyze system performance and recommend infrastructure improvements. Monitor storage utilization, CPU, memory, and network performance. Conduct capacity planning and forecasting activities. Incident & Problem Management Troubleshoot Nutanix infrastructure issues and perform root cause analysis. Resolve incidents within defined SLAs. Coordinate with OEM vendors and support teams for critical issue resolution. Maintain detailed documentation of incidents and solutions. Backup, DR & Business Continuity Implement and support backup solutions integrated with Nutanix platforms. Configure and test disaster recovery processes. Ensure business continuity requirements are met through regular DR validation. Automation & Optimization Support infrastructure automation initiatives using PowerShell, Python, or automation tools. Optimize infrastructure performance through proactive tuning and recommendations. Participate in standardization and process improvement activities. Security & Compliance Implement security best practices for Nutanix environments. Support vulnerability remediation and patch management activities. Ensure compliance with organizational and regulatory requirements. Required Technical Skills Mandatory Skills Nutanix Prism Central & Prism Element Administration Nutanix AHV Management Nutanix Cluster Deployment and Lifecycle Management Storage and Capacity Management Infrastructure Monitoring and Troubleshooting Disaster Recovery and High Availability Concepts Virtualization Technologies (AHV/VMware) System Performance Analysis Backup & Recovery Solutions Preferred Skills VMware vSphere Administration Windows and Linux Server Administration PowerShell or Python Scripting Nutanix Files, Objects, Volumes Nutanix Flow Cloud platforms (Azure/AWS) ITIL Framework Knowledge Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Certifications (Preferred) Nutanix Certified Associate (NCA) Nutanix Certified Professional (NCP) Nutanix Certified Advanced Professional (NCAP) VMware VCP Certification Relevant Cloud Certifications (Azure/AWS) Soft Skills Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in 24x7 support environments when required. Strong documentation and process adherence skills. Collaborative mindset with cross-functional teams. Ability to handle critical incidents and prioritize effectively. Experience Requirements 5–8 years of overall infrastructure experience. 3+ years of hands-on experience managing Nutanix environments. Experience in enterprise datacenter operations and virtualization technologies. Exposure to cloud integration and hybrid infrastructure environments is preferred. Competency Level – E3.1 Expecta

Skill Requirements

Role Summary The Nutanix Engineer (E3.1) is responsible for administration, maintenance, optimization, and support of Nutanix Hyper-Converged Infrastructure (HCI) environments. The role involves managing clusters, virtualization platforms, storage, backups, performance monitoring, troubleshooting, and ensuring high availability of enterprise infrastructure. The engineer will work closely with cloud, virtualization, storage, network, and application teams to deliver reliable infrastructure services. Key Responsibilities Nutanix Administration Manage and administer Nutanix Prism Central and Prism Element environments. Perform cluster deployment, expansion, upgrades, and lifecycle management. Monitor cluster health, capacity, and performance. Configure and maintain storage containers, protection domains, and replication policies. Implement and manage data resilience and disaster recovery solutions. Virtualization Management Administer Nutanix AHV environments. Support VMware ESXi integration where applicable. Manage VM provisioning, migration, cloning, snapshots, and resource allocation. Perform hypervisor patching and upgrade activities. Performance & Capacity Management Analyze system performance and recommend infrastructure improvements. Monitor storage utilization, CPU, memory, and network performance. Conduct capacity planning and forecasting activities. Incident & Problem Management Troubleshoot Nutanix infrastructure issues and perform root cause analysis. Resolve incidents within defined SLAs. Coordinate with OEM vendors and support teams for critical issue resolution. Maintain detailed documentation of incidents and solutions. Backup, DR & Business Continuity Implement and support backup solutions integrated with Nutanix platforms. Configure and test disaster recovery processes. Ensure business continuity requirements are met through regular DR validation. Automation & Optimization Support infrastructure automation initiatives using PowerShell, Python, or automation tools. Optimize infrastructure performance through proactive tuning and recommendations. Participate in standardization and process improvement activities. Security & Compliance Implement security best practices for Nutanix environments. Support vulnerability remediation and patch management activities. Ensure compliance with organizational and regulatory requirements. Required Technical Skills Mandatory Skills Nutanix Prism Central & Prism Element Administration Nutanix AHV Management Nutanix Cluster Deployment and Lifecycle Management Storage and Capacity Management Infrastructure Monitoring and Troubleshooting Disaster Recovery and High Availability Concepts Virtualization Technologies (AHV/VMware) System Performance Analysis Backup & Recovery Solutions Preferred Skills VMware vSphere Administration Windows and Linux Server Administration PowerShell or Python Scripting Nutanix Files, Objects, Volumes Nutanix Flow Cloud platforms (Azure/AWS) ITIL Framework Knowledge Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Certifications (Preferred) Nutanix Certified Associate (NCA) Nutanix Certified Professional (NCP) Nutanix Certified Advanced Professional (NCAP) VMware VCP Certification Relevant Cloud Certifications (Azure/AWS) Soft Skills Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in 24x7 support environments when required. Strong documentation and process adherence skills. Collaborative mindset with cross-functional teams. Ability to handle critical incidents and prioritize effectively. Experience Requirements 5–8 years of overall infrastructure experience. 3+ years of hands-on experience managing Nutanix environments. Experience in enterprise datacenter operations and virtualization technologies. Exposure to cloud integration and hybrid infrastructure environments is preferred. Competency Level – E3.1 Expecta

Other Requirements

Role Summary The Nutanix Engineer (E3.1) is responsible for administration, maintenance, optimization, and support of Nutanix Hyper-Converged Infrastructure (HCI) environments. The role involves managing clusters, virtualization platforms, storage, backups, performance monitoring, troubleshooting, and ensuring high availability of enterprise infrastructure. The engineer will work closely with cloud, virtualization, storage, network, and application teams to deliver reliable infrastructure services. Key Responsibilities Nutanix Administration Manage and administer Nutanix Prism Central and Prism Element environments. Perform cluster deployment, expansion, upgrades, and lifecycle management. Monitor cluster health, capacity, and performance. Configure and maintain storage containers, protection domains, and replication policies. Implement and manage data resilience and disaster recovery solutions. Virtualization Management Administer Nutanix AHV environments. Support VMware ESXi integration where applicable. Manage VM provisioning, migration, cloning, snapshots, and resource allocation. Perform hypervisor patching and upgrade activities. Performance & Capacity Management Analyze system performance and recommend infrastructure improvements. Monitor storage utilization, CPU, memory, and network performance. Conduct capacity planning and forecasting activities. Incident & Problem Management Troubleshoot Nutanix infrastructure issues and perform root cause analysis. Resolve incidents within defined SLAs. Coordinate with OEM vendors and support teams for critical issue resolution. Maintain detailed documentation of incidents and solutions. Backup, DR & Business Continuity Implement and support backup solutions integrated with Nutanix platforms. Configure and test disaster recovery processes. Ensure business continuity requirements are met through regular DR validation. Automation & Optimization Support infrastructure automation initiatives using PowerShell, Python, or automation tools. Optimize infrastructure performance through proactive tuning and recommendations. Participate in standardization and process improvement activities. Security & Compliance Implement security best practices for Nutanix environments. Support vulnerability remediation and patch management activities. Ensure compliance with organizational and regulatory requirements. Required Technical Skills Mandatory Skills Nutanix Prism Central & Prism Element Administration Nutanix AHV Management Nutanix Cluster Deployment and Lifecycle Management Storage and Capacity Management Infrastructure Monitoring and Troubleshooting Disaster Recovery and High Availability Concepts Virtualization Technologies (AHV/VMware) System Performance Analysis Backup & Recovery Solutions Preferred Skills VMware vSphere Administration Windows and Linux Server Administration PowerShell or Python Scripting Nutanix Files, Objects, Volumes Nutanix Flow Cloud platforms (Azure/AWS) ITIL Framework Knowledge Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Certifications (Preferred) Nutanix Certified Associate (NCA) Nutanix Certified Professional (NCP) Nutanix Certified Advanced Professional (NCAP) VMware VCP Certification Relevant Cloud Certifications (Azure/AWS) Soft Skills Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in 24x7 support environments when required. Strong documentation and process adherence skills. Collaborative mindset with cross-functional teams. Ability to handle critical incidents and prioritize effectively. Experience Requirements 5–8 years of overall infrastructure experience. 3+ years of hands-on experience managing Nutanix environments. Experience in enterprise datacenter operations and virtualization technologies. Exposure to cloud integration and hybrid infrastructure environments is preferred. Competency Level – E3.1 Expecta