Track Lead (Support & Operations)
About this role
Job Summary
Design, develop, and execute test cases, test scripts, and test scenarios for ServiceNow applications and platform enhancements.
Perform functional, integration, system, regression, and user acceptance testing (UAT) to ensure solution quality and stability.
Validate ServiceNow workflows, forms, catalog items, integrations, and configuration changes against business requirements.
Identify, log, track, and retest defects, working closely with development and support teams to ensure timely resolution.
Maintain test documentation, test evidence, and quality metrics while supporting release validation and change implementation activities.
Key Responsibilities
NA
Skill Requirements
Years of exp: Min - 5 years
Skillset: ServiceNow
Other Requirements
NA
Frequently Asked Questions
Is the salary disclosed for the Track Lead (Support & Operations) position at HCLTech?
The salary for this Track Lead (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead (Support & Operations) position at HCLTech located?
This Track Lead (Support & Operations) role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead (Support & Operations) job at HCLTech posted?
This Track Lead (Support & Operations) position at HCLTech was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead (Support & Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.