Track Lead - Asset Management, ServiceNow
About this role
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.
Key Responsibilities
1. Enhance Operational Systems By Utilizing Itil Frameworks And Servicenow To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes.
2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Using Bmc Remedy And Ca Service Desk Manager For Effective Incident Management.
3. Lead And Mentor The Project Team To Ensure Transparent Communication Of Project Goals, Utilizing Asset Management Tools To Track Progress And Performance.
4. Foster Innovation By Introducing New Ideas For Process Development That Align With Organizational Objectives And Enhance Service Delivery.
5. Provide Tailored Solutions That Address Customer Needs By Leveraging Avanti And Asset Management Strategies To Drive Positive Business Outcomes.
2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Using Bmc Remedy And Ca Service Desk Manager For Effective Incident Management.
3. Lead And Mentor The Project Team To Ensure Transparent Communication Of Project Goals, Utilizing Asset Management Tools To Track Progress And Performance.
4. Foster Innovation By Introducing New Ideas For Process Development That Align With Organizational Objectives And Enhance Service Delivery.
5. Provide Tailored Solutions That Address Customer Needs By Leveraging Avanti And Asset Management Strategies To Drive Positive Business Outcomes.
Skill Requirements
1. Strong Understanding Of Asset Management And Itil Principles
2. Proficiency In Servicenow, Bmc Remedy, Ca Service Desk Manager, And Avanti
3. Excellent Problem-Solving And Communication Skills
4. Ability To Lead Teams And Manage Projects Effectively
2. Proficiency In Servicenow, Bmc Remedy, Ca Service Desk Manager, And Avanti
3. Excellent Problem-Solving And Communication Skills
4. Ability To Lead Teams And Manage Projects Effectively
Other Requirements
1. Itil Certification (Optional But Valuable)
2. Servicenow Certified Administrator (Optional But Valuable
2. Servicenow Certified Administrator (Optional But Valuable
Frequently Asked Questions
Is the salary disclosed for the Track Lead - Asset Management, ServiceNow position at HCLTech?
The salary for this Track Lead - Asset Management, ServiceNow role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead - Asset Management, ServiceNow position at HCLTech located?
This Track Lead - Asset Management, ServiceNow role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead - Asset Management, ServiceNow position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead - Asset Management, ServiceNow job at HCLTech posted?
This Track Lead - Asset Management, ServiceNow position at HCLTech was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead - Asset Management, ServiceNow
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.