Technical Support Assistant for a Business Owner in Australia (Home Based Part Time)

• Provide basic day-to-day technical support and help the client navigate computers, systems, and online platforms. • Guide and teach the client how to use the website, systems, and technology in a simple and patient manner. • Assist with basic website and subscriber administration, ensuring content and information remain up to date. • Upload and manage podcasts, videos, episodes, and other digital content across the website and relevant platforms. • Assist with live sessions and podcasts, ensuring cameras, audio, internet connections, and platforms are set up and ready to go live. • Keep supplied content updated across the business’s social media platforms. • Assist with screen sharing, video calls, and basic technical troubleshooting. • Use and explore basic AI tools to support the client’s day-to-day activities. • Liaise with the client’s existing external technology team when more advanced technical assistance is required.