Team Member - Priority Support Center

Tata Teleservices Career Portal
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📍 Hyderabad, Telangana, IndiaFull time

About this role

Job responsibility
  • Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products 
  • Responsible for handling personal KPIs/KRAs
  • Team player, Tech Savvy
  • Responsible for high level of customer focus
  • Having a strong hold on telecom products of leased line and voice products
Shift Working 

Working in shifts (24/7)

 

  
   
Key Customer End customer, authorized signatories, clients Internal teams
       
  Necessary Preferred
Skills 
  • Excellent communication skills and hold on English & Hindi
  • Strong customer handling skills
  • Customer centric and high focus on customer facing processes 
  • Excellent grip on high end  leased line and voice products
  • Excellent hands on experience in handling QRC at  call centre for  Premium Customer Base 
  • Sound Knowledge in Telecom Technology

Industry preferred from Technical – Call Centre /  BPO   / KPO / 

Diversity 

 
  .          
Qualification Any Graduation / Diploma ·
.           .          
Overall Work Experience    ·
  • Minimum 1- 2 years of experience in the BPO segment handling highend telecom customers
  • Hands on experience in voice and data products people handling and customer interaction
 .          
Behavioural  Attributes

 

  • Strong customer focus
  • Good analytical skills
  • Strong communication and interpersonal skills
  • Inclination towards innovation
  • Good Computer Knowledge 
 ·
.           .
       

 

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Frequently Asked Questions

Is the salary disclosed for the Team Member - Priority Support Center position at Tata Teleservices Career Portal?
The salary for this Team Member - Priority Support Center role at Tata Teleservices Career Portal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Member - Priority Support Center position at Tata Teleservices Career Portal located?
This Team Member - Priority Support Center role at Tata Teleservices Career Portal is based in Hyderabad, Telangana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Member - Priority Support Center role at Tata Teleservices Career Portal full-time or part-time?
This is listed as a Full time position. It is posted as a Team Member - Priority Support Center role at Tata Teleservices Career Portal.
How do I apply for the Team Member - Priority Support Center position at Tata Teleservices Career Portal?
Click the "Apply Now" button on this page. You will be redirected to Tata Teleservices Career Portal's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Team Member - Priority Support Center job at Tata Teleservices Career Portal posted?
This Team Member - Priority Support Center position at Tata Teleservices Career Portal was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Member - Priority Support Center
Tata Teleservices Career Portal
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