Support Lead
HCLTech
Support Lead
About this role
Job Summary
Maintenance Excellence / Focus: Work order Data Specialist - Junior Expert, 3-7 years of experience
Key Responsibilities
- Maintain, govern, and continuously improve maintenance and work order system within enterprise systems (e.g., SAP PM, EAM, CMMS).
- Ensure the accuracy, consistency, and completeness of work orders and related external orders
- Develop and implement preventive maintenance plans and mobile solutions
- Analyze work orders, preventive maintenance plans in quality and identify opportunities to improve data integrity, standardization, and system utilization.
- Collaborate with maintenance, engineering, reliability, operations, and supply chain teams to establish and maintain fit-for-purpose approch.
- Generate and maintain reports, dashboards, and KPIs related to work orders, preventive maintenance plans and mobile solutions
- Participate in continuous improvement projects aimed at enhancing maintenance effectiveness and asset management processes.
- Ensure close collaboration other SAP systems owner e.g. SAP PS, SAP MM, SAP FI/CO
- Provide Training and Support to sites except Germany
- Provide 1st level support
Preferred Qualifications and Competencies
- Degree in Mechanical Engineering, Process Engineering, Industrial Engineering, Information Systems, or a related technical discipline.
- 3-7 years of experience in Asset Master Data Management, Maintenance Excellence, Asset Management, Reliability Engineering, or Maintenance Planning environments.
- Strong understanding of maintenance and asset management processes, equipment structures, and asset hierarchies.
- Experience with SAP PM, EAM, CMMS, or similar maintenance management systems.
- Knowledge of master data governance, data quality management, and data standardization practices.
- Experience working in complex industrial, chemical, manufacturing, or process industry environments.
- Strong analytical, organizational, and problem-solving skills.
- Attention to detail with a focus on data accuracy and process compliance.
- Ability to work effectively in international and cross-functional teams.
- Good English communication skills, both written and spoken.
Nice-to-Have Qualifications
- Experience with SAP PM master data creation and governance.
- Knowledge of equipment BOMs, spare parts management, and maintenance planning processes.
- Experience with Power BI, Excel, data analytics, or reporting tools.
- Familiarity with reliability and asset management frameworks such as ISO 55000, RCM, or Maintenance Excellence methodologies.
Key Responsibilities
Key Responsibilities
- Maintain, govern, and continuously improve maintenance and work order system within enterprise systems (e.g., SAP PM, EAM, CMMS).
- Ensure the accuracy, consistency, and completeness of work orders and related external orders
- Develop and implement preventive maintenance plans and mobile solutions
- Analyze work orders, preventive maintenance plans in quality and identify opportunities to improve data integrity, standardization, and system utilization.
- Collaborate with maintenance, engineering, reliability, operations, and supply chain teams to establish and maintain fit-for-purpose approch.
- Generate and maintain reports, dashboards, and KPIs related to work orders, preventive maintenance plans and mobile solutions
- Participate in continuous improvement projects aimed at enhancing maintenance effectiveness and asset management processes.
- Ensure close collaboration other SAP systems owner e.g. SAP PS, SAP MM, SAP FI/CO
- Provide Training and Support to sites except Germany
- Provide 1st level support
Skill Requirements
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Support Lead position at HCLTech?
The salary for this Support Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Lead position at HCLTech located?
This Support Lead role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Support Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Support Lead job at HCLTech posted?
This Support Lead position at HCLTech was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Support Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.