Support Lead
HCLTech
Support Lead
About this role
Job Summary
To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.
Key Responsibilities
1. To troubleshoot and resolve critical and complex tickets.
2. To create the root cause analysis for critical issues/faults (hands on working).
3. To implement any necessary preventive measures to reduce future defects.
4. To provide technical assistance to the team members in resolving customer issues.
5. To execute continuous improvement activities and to improve the teamâs performance.
2. To create the root cause analysis for critical issues/faults (hands on working).
3. To implement any necessary preventive measures to reduce future defects.
4. To provide technical assistance to the team members in resolving customer issues.
5. To execute continuous improvement activities and to improve the teamâs performance.
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Support Lead position at HCLTech?
The salary for this Support Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Lead position at HCLTech located?
This Support Lead role at HCLTech is based in Bengaluru, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Support Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Support Lead job at HCLTech posted?
This Support Lead position at HCLTech was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Support Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.