Support Lead
HCLTech
Support Lead
About this role
Job Summary
Strong hands-on experience with SnapLogic Integration Platform.
Hands-on expertise in Fivetran for data ingestion and integration.
Strong experience with Snowflake.
Expertise in ETL/ELT, data integration, and pipeline development.
Strong knowledge of SQL and relational databases such as Oracle, SQL Server, and PostgreSQL.
Knowledge of data warehousing and dimensional modeling.
Experience with REST APIs, JSON, XML, and web services.
Experience with AWS, Azure, or GCP.
Strong debugging, troubleshooting, and performance optimization skills.
Prior experience leading and managing a technical team.
Snaplogic Support Engineer
Job Description
This is a remote position. Job Summary
We are seeking a SnapLogic Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of enterprise integrations built on the SnapLogic platform. The role involves supporting business-critical integrations between ERP, CRM, WMS, cloud applications, databases, and third-party systems used across global operations.
The ideal candidate should have experience with SnapLogic pipelines, APIs, data integration, incident management, and root cause analysis in a production support environment.
Key Responsibilities
Provide L2/L3 support for SnapLogic integrations and data pipelines.
Monitor integration jobs, scheduled tasks, and production interfaces.
Investigate and resolve integration failures, data issues, and performance bottlenecks.
Perform root cause analysis (RCA) and implement corrective actions.
Support API integrations, REST/SOA services, and file-based interfaces.
Troubleshoot data transformation, mapping, and routing issues.
Work closely with business users, application teams, and external vendors to resolve incidents.
Support deployment activities and post-release validations.
Monitor error queues, logs, and alerts to ensure integration stability.
Create and maintain support documentation, knowledge articles, and operational runbooks.
Participate in on-call support and production issue management.
Required Skills
3+ years of experience in Application Support or Integration Support.
Hands-on experience with SnapLogic pipelines and workflows.
Good understanding of ETL, data integration, and API concepts.
Experience troubleshooting REST APIs, JSON, XML, and flat-file integrations.
Strong SQL skills for data validation and troubleshooting.
Experience with incident management and ticketing tools such as ServiceNow or Jira.
Good understanding of integration monitoring and error handling.
Strong analytical and problem-solving skills.
Preferred Skills
Experience with ERP, CRM, WMS, or Supply Chain applications.
Exposure to cloud platforms such as AWS or Azure.
Knowledge of API Management and middleware platforms.
Experience with scheduling, automation, and batch processing.
Familiarity with warehouse and logistics business processes.
Key Responsibilities
Strong hands-on experience with SnapLogic Integration Platform.
Hands-on expertise in Fivetran for data ingestion and integration.
Strong experience with Snowflake.
Expertise in ETL/ELT, data integration, and pipeline development.
Strong knowledge of SQL and relational databases such as Oracle, SQL Server, and PostgreSQL.
Knowledge of data warehousing and dimensional modeling.
Experience with REST APIs, JSON, XML, and web services.
Experience with AWS, Azure, or GCP.
Strong debugging, troubleshooting, and performance optimization skills.
Prior experience leading and managing a technical team.
Snaplogic Support Engineer
Job Description
This is a remote position. Job Summary
We are seeking a SnapLogic Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of enterprise integrations built on the SnapLogic platform. The role involves supporting business-critical integrations between ERP, CRM, WMS, cloud applications, databases, and third-party systems used across global operations.
The ideal candidate should have experience with SnapLogic pipelines, APIs, data integration, incident management, and root cause analysis in a production support environment.
Key Responsibilities
Provide L2/L3 support for SnapLogic integrations and data pipelines.
Monitor integration jobs, scheduled tasks, and production interfaces.
Investigate and resolve integration failures, data issues, and performance bottlenecks.
Perform root cause analysis (RCA) and implement corrective actions.
Support API integrations, REST/SOA services, and file-based interfaces.
Troubleshoot data transformation, mapping, and routing issues.
Work closely with business users, application teams, and external vendors to resolve incidents.
Support deployment activities and post-release validations.
Monitor error queues, logs, and alerts to ensure integration stability.
Create and maintain support documentation, knowledge articles, and operational runbooks.
Participate in on-call support and production issue management.
Required Skills
3+ years of experience in Application Support or Integration Support.
Hands-on experience with SnapLogic pipelines and workflows.
Good understanding of ETL, data integration, and API concepts.
Experience troubleshooting REST APIs, JSON, XML, and flat-file integrations.
Strong SQL skills for data validation and troubleshooting.
Experience with incident management and ticketing tools such as ServiceNow or Jira.
Good understanding of integration monitoring and error handling.
Strong analytical and problem-solving skills.
Preferred Skills
Experience with ERP, CRM, WMS, or Supply Chain applications.
Exposure to cloud platforms such as AWS or Azure.
Knowledge of API Management and middleware platforms.
Experience with scheduling, automation, and batch processing.
Familiarity with warehouse and logistics business processes.
Skill Requirements
Strong hands-on experience with SnapLogic Integration Platform.
Hands-on expertise in Fivetran for data ingestion and integration.
Strong experience with Snowflake.
Expertise in ETL/ELT, data integration, and pipeline development.
Strong knowledge of SQL and relational databases such as Oracle, SQL Server, and PostgreSQL.
Knowledge of data warehousing and dimensional modeling.
Experience with REST APIs, JSON, XML, and web services.
Experience with AWS, Azure, or GCP.
Strong debugging, troubleshooting, and performance optimization skills.
Prior experience leading and managing a technical team.
Snaplogic Support Engineer
Job Description
This is a remote position. Job Summary
We are seeking a SnapLogic Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of enterprise integrations built on the SnapLogic platform. The role involves supporting business-critical integrations between ERP, CRM, WMS, cloud applications, databases, and third-party systems used across global operations.
The ideal candidate should have experience with SnapLogic pipelines, APIs, data integration, incident management, and root cause analysis in a production support environment.
Key Responsibilities
Provide L2/L3 support for SnapLogic integrations and data pipelines.
Monitor integration jobs, scheduled tasks, and production interfaces.
Investigate and resolve integration failures, data issues, and performance bottlenecks.
Perform root cause analysis (RCA) and implement corrective actions.
Support API integrations, REST/SOA services, and file-based interfaces.
Troubleshoot data transformation, mapping, and routing issues.
Work closely with business users, application teams, and external vendors to resolve incidents.
Support deployment activities and post-release validations.
Monitor error queues, logs, and alerts to ensure integration stability.
Create and maintain support documentation, knowledge articles, and operational runbooks.
Participate in on-call support and production issue management.
Required Skills
3+ years of experience in Application Support or Integration Support.
Hands-on experience with SnapLogic pipelines and workflows.
Good understanding of ETL, data integration, and API concepts.
Experience troubleshooting REST APIs, JSON, XML, and flat-file integrations.
Strong SQL skills for data validation and troubleshooting.
Experience with incident management and ticketing tools such as ServiceNow or Jira.
Good understanding of integration monitoring and error handling.
Strong analytical and problem-solving skills.
Preferred Skills
Experience with ERP, CRM, WMS, or Supply Chain applications.
Exposure to cloud platforms such as AWS or Azure.
Knowledge of API Management and middleware platforms.
Experience with scheduling, automation, and batch processing.
Familiarity with warehouse and logistics business processes.
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Support Lead position at HCLTech?
The salary for this Support Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Lead position at HCLTech located?
This Support Lead role at HCLTech is based in Chengallpattu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Support Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Support Lead job at HCLTech posted?
This Support Lead position at HCLTech was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Support Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.