Support Analyst

Smartstream Limitedยท Tech Services
Apply Now โ†—
๐Ÿ“ Mumbai, Maharashtra, IndiaFull time

About this role

Support Analyst - Working knowledge of Java, Unix, SQL with Oracle / PostGreSQL database, Job Schedulers Sharp debugging and good communication skills

Job Responsibilities:

The individual will be responsible for
- Providing L1/L2 support - Debug the application, check configuration, provide workarounds, Perform Root cause analysis
- Respond to tickets promptly - Communicate with stake holders
- Monitor Job Run and SLA meetup

Key Skills

Java, SQL, Job Scheduling and monitoring

Desirable Skills

AWS, Weblogic / WildFly Application servers and Deployment

Qualifications

Bachelors Degree in Engineering or equivalent

Experience

-2+ years of hands on work experience in L1/L2 Production support
- Hands On knowledge in Java / SQL / Unix
Display sound analytical, problem solving, presentation and inter-personal skills to handle various critical situations

Shift Requirements:
Must be flexible to work in Morning, General, and European shifts. Night shift support may be required on a need-basis depending on operational requirements.

Employment Type - Permanent

Equality Statement

Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

Frequently Asked Questions

Is the salary disclosed for the Support Analyst position at Smartstream Limited?
The salary for this Support Analyst role at Smartstream Limited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Analyst position at Smartstream Limited located?
This Support Analyst role at Smartstream Limited is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Support Analyst role at Smartstream Limited full-time or part-time?
This is listed as a Full time position. It is posted as a Support Analyst role in the Tech Services department at Smartstream Limited.
Which team or department does the Support Analyst at Smartstream Limited belong to?
This Support Analyst position is part of the Tech Services department at Smartstream Limited. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Support Analyst position at Smartstream Limited?
Click the "Apply Now" button on this page. You will be redirected to Smartstream Limited's official application portal hosted on workable where you can submit your application directly.
When was the Support Analyst job at Smartstream Limited posted?
This Support Analyst position at Smartstream Limited was posted on Oct 6, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Support Analyst
Smartstream Limited
Apply for this role โ†—

You'll be redirected to Smartstream Limited's official application page on workable.