Subject Matter Expert (Support&Ops)
About this role
Job Summary
Responsible for day-to-day operations, monitoring, administration, troubleshooting, and deployment support of OCI IaaS and PaaS environments. The role includes Windows/Linux administration, DevOps pipeline support, cloud operations, and incident management activities.
Key Responsibilities
OCI IaaS & PaaS Operations
- Manage OCI Compute, Block Storage, Object Storage, VCN, Load Balancers, DNS, WAF, and IAM.
- Support OCI PaaS services including OKE, API Gateway, Functions, Streaming, and Autonomous Database.
- Perform provisioning, patching, upgrades, and capacity management.
- Execute backup, restoration, and DR validation activities.
Windows & Linux Administration
- Manage Windows Server 2016/2019/2022 and Linux (RHEL, Oracle Linux, Ubuntu).
- OS patching, hardening, vulnerability remediation, and compliance checks.
- Troubleshoot performance, connectivity, storage, and OS-level issues.
DevOps & Automation
- Support CI/CD pipelines using Jenkins, GitHub, GitLab, or OCI DevOps.
- Execute deployments and release activities.
- Assist with Terraform-based infrastructure provisioning.
- Develop and execute operational scripts using PowerShell, Shell, and Python.
Monitoring & Incident Management
- Monitor OCI Monitoring, Logging Analytics, and Cloud Guard.
- Handle P2/P3 incidents and service requests.
- Participate in change implementations and maintenance activities.
- Escalate complex issues to L3 teams.
Documentation & Governance
- Create and maintain SOPs, KB articles, and Runbooks.
- Support audit, compliance, and governance requirements.
- Maintain asset inventory and cloud documentation.
Skill Requirements
OCI IaaS & PaaS Administration.Windows & Linux Administration.
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Subject Matter Expert (Support&Ops) position at HCLTech?
The salary for this Subject Matter Expert (Support&Ops) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Subject Matter Expert (Support&Ops) position at HCLTech located?
This Subject Matter Expert (Support&Ops) role at HCLTech is based in Hyderabad, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Subject Matter Expert (Support&Ops) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Subject Matter Expert (Support&Ops) job at HCLTech posted?
This Subject Matter Expert (Support&Ops) position at HCLTech was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Subject Matter Expert (Support&Ops)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.