Guest Relations Officer | AYANA BALI
AYANA Hospitality
SPA Manager I AYANA Komodo
AYANA Hospitality· AYANA Komodo
About this role
- Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
- Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
- Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
- Monitor and evaluate guest feedback to continuously improve the spa experience.
- Train and motivate spa staff, providing coaching and guidance as needed.
- Collaborate with other departments within the resort to ensure a seamless guest experience.
- Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
- Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
- Handle any guest complaints or issues in a timely and satisfactory manner.
- Ensure compliance with all health and safety regulations.
- Contribute to the development and implementation of the resort's sustainability initiatives.
- Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
- Proven experience as a Spa Manager or similar role.
- Excellent leadership and management skills.
- Strong customer service orientation.
- Ability to multitask and work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Knowledge of spa treatments and products.
- Fluency in English, both written and spoken.
- Experience in a luxury hotel or resort is preferred.
Frequently Asked Questions
Is the salary disclosed for the SPA Manager I AYANA Komodo position at AYANA Hospitality?
The salary for this SPA Manager I AYANA Komodo role at AYANA Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SPA Manager I AYANA Komodo position at AYANA Hospitality located?
This SPA Manager I AYANA Komodo role at AYANA Hospitality is based in Badjo, Labuan Bajo, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SPA Manager I AYANA Komodo role at AYANA Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a SPA Manager I AYANA Komodo role in the AYANA Komodo department at AYANA Hospitality.
Which team or department does the SPA Manager I AYANA Komodo at AYANA Hospitality belong to?
This SPA Manager I AYANA Komodo position is part of the AYANA Komodo department at AYANA Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SPA Manager I AYANA Komodo position at AYANA Hospitality?
Click the "Apply Now" button on this page. You will be redirected to AYANA Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the SPA Manager I AYANA Komodo job at AYANA Hospitality posted?
This SPA Manager I AYANA Komodo position at AYANA Hospitality was posted on Aug 29, 2026. Apply as soon as possible — early applications are often reviewed first.
SPA Manager I AYANA Komodo
AYANA Hospitality
You'll be redirected to AYANA Hospitality's official application page on workable.