SME - IBM AIX, Power HA
HCLTech
SME - IBM AIX, Power HA
About this role
Job Summary
As a Subject Matter Expert in AIX Administration and Power HA, you will play a critical role in ensuring the timely resolution of escalated incidents while adhering to quality standards. Your expertise will not only enhance operational efficiency but also contribute to customer satisfaction by providing valuable insights and guidance to both technical teams and business stakeholders.
Key Responsibilities
1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents In Aix Administration And Power Ha As Per Agreed Slas, Maintaining High Standards Of Operational Excellence.
2. Mentor Team Members And Administrators, Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Promote Knowledge Sharing And Continuous Improvement.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance While Actively Participating In Capacity Planning For Aix Environments.
4. Foster Positive Customer Relationships By Actively Engaging In Meetings To Assess And Address Issues, Ensuring High Levels Of Customer Satisfaction.
5. Validate Analyses Such As Root Cause Analysis And Trend Analysis To Facilitate Performance Improvements, Presenting Findings And Recommendations To Key Business Stakeholders.
2. Mentor Team Members And Administrators, Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Promote Knowledge Sharing And Continuous Improvement.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance While Actively Participating In Capacity Planning For Aix Environments.
4. Foster Positive Customer Relationships By Actively Engaging In Meetings To Assess And Address Issues, Ensuring High Levels Of Customer Satisfaction.
5. Validate Analyses Such As Root Cause Analysis And Trend Analysis To Facilitate Performance Improvements, Presenting Findings And Recommendations To Key Business Stakeholders.
Skill Requirements
1. Strong Expertise In Aix Administration And Power Ha
2. Proficient In Nim, Hmc, And Vio Technologies
3. Excellent Analytical And Problem-Solving Skills
4. Strong Communication And Interpersonal Skills To Liaise With Stakeholders
2. Proficient In Nim, Hmc, And Vio Technologies
3. Excellent Analytical And Problem-Solving Skills
4. Strong Communication And Interpersonal Skills To Liaise With Stakeholders
Other Requirements
1. Itil Foundation Certification (Optional But Valuable)
2. Ibm Certified Advanced Technical Expert Aix (Optional But Valuable
2. Ibm Certified Advanced Technical Expert Aix (Optional But Valuable
Frequently Asked Questions
Is the salary disclosed for the SME - IBM AIX, Power HA position at HCLTech?
The salary for this SME - IBM AIX, Power HA role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - IBM AIX, Power HA position at HCLTech located?
This SME - IBM AIX, Power HA role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - IBM AIX, Power HA position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - IBM AIX, Power HA job at HCLTech posted?
This SME - IBM AIX, Power HA position at HCLTech was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - IBM AIX, Power HA
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.