Group Operations Manager - Service Delivery Management

Apply Now โ†—
๐Ÿ“ New York, United States

About this role

Job Summary

ย Project Manager

Key Responsibilities

Key Responsibilities Lead end-to-end delivery of strategic programmes across multiple projects and business functions. Define programme scope, objectives, governance structure, and success criteria. Develop and manage programme plans, budgets, timelines, and resource requirements. Coordinate cross-functional teams, vendors, and external partners to ensure delivery milestones are met. Manage programme risks, issues, dependencies, and mitigation plans. Provide regular executive-level reporting on programme health, financials, and key outcomes. Drive stakeholder engagement across senior leadership, business units, and technology teams. Ensure alignment of programme deliverables with organizational strategy and business objectives. Implement programme governance, change management, and quality assurance processes. Lead continuous improvement initiatives and promote best practices in programme

Skill Requirements

Required Skills & Experience 12+ years of experience in Programme and Project Management. Proven track record of delivering large, complex transformation programmes. Strong expertise in budget management, resource planning, and governance. Experience managing geographically distributed and cross-functional teams. Exceptional stakeholder management and executive communication skills. Strong problem-solving, negotiation, and leadership capabilities. Experience with Agile, Waterfall, or Hybrid delivery methodologies.

Other Requirements

NA

Frequently Asked Questions

Is the salary disclosed for the Group Operations Manager - Service Delivery Management position at HCLTech?
The salary for this Group Operations Manager - Service Delivery Management role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Group Operations Manager - Service Delivery Management position at HCLTech located?
This Group Operations Manager - Service Delivery Management role at HCLTech is based in New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Group Operations Manager - Service Delivery Management position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Group Operations Manager - Service Delivery Management job at HCLTech posted?
This Group Operations Manager - Service Delivery Management position at HCLTech was posted on Oct 2, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Group Operations Manager - Service Delivery Management
HCLTech
Apply for this role โ†—

You'll be redirected to HCLTech's official application page on successfactors.