Customer Relations Specialist (B2B)
Focus Global
Service Operations Associate
Focus Global· Service
About this role
🌟 About the Role
Focus Global Inc. invites you to be part of its growing organization as an Service Operations Associate.
The Service Operations Associate will assume a critical operations role within the HF-Service Department with the objective of efficiently managing all operational needs to assist various sections within the HF Service teams. This includes providing support for Focus Global clients by addressing inquiries, handling installation and service related requests, and processing orders.
📋 Key Responsibilities
Provide operations and administrative support to the HF Service Department.
Coordinate with other departments, external providers and suppliers in relation to customers and brands being handled
Manage inventory levels and coordinate with the warehouse and procurement team to ensure adequate stock levels.
Track and analyze operational performance metrics and develop recommendations for process improvement.
Develop and maintain operational reports and dashboards to support decision-making.
Collaborate with cross-functional teams to drive operational improvements and ensure alignment with business goals.
Participate in special projects and initiatives as needed.
🎯 Job Qualifications
Graduate of any Bachelor's Degree.
Highly experienced in using Google Business Suite and/or Microsoft Office
Must have excellent communication and organizational skills
Analytical and has strong attention to detail
Ability to multitask in a fast-paced environment
Results-driven and a team player
Fresh graduates are encouraged to apply!
📍Location: Mandaluyong, Metro Manila
Frequently Asked Questions
Is the salary disclosed for the Service Operations Associate position at Focus Global?
The salary for this Service Operations Associate role at Focus Global is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Operations Associate position at Focus Global located?
This Service Operations Associate role at Focus Global is based in Mandaluyong, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Operations Associate role at Focus Global full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Service Operations Associate role in the Service department at Focus Global.
Which team or department does the Service Operations Associate at Focus Global belong to?
This Service Operations Associate position is part of the Service department at Focus Global. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Operations Associate position at Focus Global?
Click the "Apply Now" button on this page. You will be redirected to Focus Global's official application portal hosted on freshteam where you can submit your application directly.
When was the Service Operations Associate job at Focus Global posted?
This Service Operations Associate position at Focus Global was posted on Jun 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Operations Associate
Focus Global
You'll be redirected to Focus Global's official application page on freshteam.