Service Delivery Director

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๐Ÿ“ Amsterdam, Netherlands

About this role

Job Summary

Technical Delivery Manager - with Data Programs delivery background:

ย 

This role is responsible for supporting client delivery. It focuses on maintaining strong client partnerships, ensuring smooth delivery operations, and aligning outcomes with business objectives, while contributing to key transformation and risk management efforts.

ย 

1.Support client delivery programs using digital engineering approaches and enterprise platforms, aligning delivery with client needs and organisational standards.
2. Contribute to operational governance by applying delivery frameworks and tracking performance metrics using tools such as ServiceNow, Jira, and SAP.
3. Support risk management efforts by applying analytics and established practices to help identify and address delivery risks across business and engineering areas.
4. Work with cross-functional teams to coordinate resources and support programme delivery and client satisfaction.
5. Contribute to transformation initiatives , leveraging cloud, automation, and emerging technologies to enhance delivery outcomes.
6. Build and maintain client relationships, identifying opportunities for growth and solution improvement .
7. Support adherence to contractual obligations and industry standards, applying frameworks such as ITIL, PMI, and Agile to ensure consistent delivery

Key Responsibilities

Technical Delivery Manager - with Data Programs delivery background:

ย 

This role is responsible for supporting client delivery. It focuses on maintaining strong client partnerships, ensuring smooth delivery operations, and aligning outcomes with business objectives, while contributing to key transformation and risk management efforts.

ย 

1.Support client delivery programs using digital engineering approaches and enterprise platforms, aligning delivery with client needs and organisational standards.
2. Contribute to operational governance by applying delivery frameworks and tracking performance metrics using tools such as ServiceNow, Jira, and SAP.
3. Support risk management efforts by applying analytics and established practices to help identify and address delivery risks across business and engineering areas.
4. Work with cross-functional teams to coordinate resources and support programme delivery and client satisfaction.
5. Contribute to transformation initiatives , leveraging cloud, automation, and emerging technologies to enhance delivery outcomes.
6. Build and maintain client relationships, identifying opportunities for growth and solution improvement .
7. Support adherence to contractual obligations and industry standards, applying frameworks such as ITIL, PMI, and Agile to ensure consistent delivery

Skill Requirements

Technical Delivery Manager - with Data Programs delivery background:

ย 

This role is responsible for supporting client delivery. It focuses on maintaining strong client partnerships, ensuring smooth delivery operations, and aligning outcomes with business objectives, while contributing to key transformation and risk management efforts.

ย 

1.Support client delivery programs using digital engineering approaches and enterprise platforms, aligning delivery with client needs and organisational standards.
2. Contribute to operational governance by applying delivery frameworks and tracking performance metrics using tools such as ServiceNow, Jira, and SAP.
3. Support risk management efforts by applying analytics and established practices to help identify and address delivery risks across business and engineering areas.
4. Work with cross-functional teams to coordinate resources and support programme delivery and client satisfaction.
5. Contribute to transformation initiatives , leveraging cloud, automation, and emerging technologies to enhance delivery outcomes.
6. Build and maintain client relationships, identifying opportunities for growth and solution improvement .
7. Support adherence to contractual obligations and industry standards, applying frameworks such as ITIL, PMI, and Agile to ensure consistent delivery

Other Requirements

Technical Delivery Manager - with Data Programs delivery background:

ย 

This role is responsible for supporting client delivery. It focuses on maintaining strong client partnerships, ensuring smooth delivery operations, and aligning outcomes with business objectives, while contributing to key transformation and risk management efforts.

ย 

1.Support client delivery programs using digital engineering approaches and enterprise platforms, aligning delivery with client needs and organisational standards.
2. Contribute to operational governance by applying delivery frameworks and tracking performance metrics using tools such as ServiceNow, Jira, and SAP.
3. Support risk management efforts by applying analytics and established practices to help identify and address delivery risks across business and engineering areas.
4. Work with cross-functional teams to coordinate resources and support programme delivery and client satisfaction.
5. Contribute to transformation initiatives , leveraging cloud, automation, and emerging technologies to enhance delivery outcomes.
6. Build and maintain client relationships, identifying opportunities for growth and solution improvement .
7. Support adherence to contractual obligations and industry standards, applying frameworks such as ITIL, PMI, and Agile to ensure consistent delivery

Frequently Asked Questions

Is the salary disclosed for the Service Delivery Director position at HCLTech?
The salary for this Service Delivery Director role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Delivery Director position at HCLTech located?
This Service Delivery Director role at HCLTech is based in Amsterdam, Netherlands. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Service Delivery Director position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Service Delivery Director job at HCLTech posted?
This Service Delivery Director position at HCLTech was posted on Oct 14, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Service Delivery Director
HCLTech
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