SeniorAdministrator - Terraform, Python, JenKins
About this role
Job Summary
As a Senior Administrator in Tools & Automation, you will play a critical role in delivering advanced technical support and troubleshooting solutions. Your expertise in Terraform and PowerShell will be essential in conducting root cause analyses and implementing effective resolutions, ensuring high customer satisfaction and adherence to quality standards.
Key Responsibilities
1. Provide Advanced Technical Support By Utilizing Terraform And Powershell To Automate Infrastructure Provisioning And Manage Configurations, Ensuring Compliance With Quality Standards And Regulatory Requirements.
2. Troubleshoot Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues Promptly.
3. Participate In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Capabilities.
4. Manage And Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Support Teams To Ensure Operational Efficiency And Robust Security Posture.
5. Drive Positive Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.
2. Troubleshoot Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues Promptly.
3. Participate In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Capabilities.
4. Manage And Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Support Teams To Ensure Operational Efficiency And Robust Security Posture.
5. Drive Positive Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.
Skill Requirements
1. Proficiency In Terraform For Infrastructure As Code And Automation.
2. Strong Understanding Of Powershell For Scripting And Automation Tasks.
3. Familiarity With Jenkins For Continuous Integration/Continuous Deployment (Ci/Cd) Practices.
4. Knowledge Of Python For Developing Automation Scripts And Tools.
5. Solid Understanding Of Incident Management And Root Cause Analysis Methodologies.
2. Strong Understanding Of Powershell For Scripting And Automation Tasks.
3. Familiarity With Jenkins For Continuous Integration/Continuous Deployment (Ci/Cd) Practices.
4. Knowledge Of Python For Developing Automation Scripts And Tools.
5. Solid Understanding Of Incident Management And Root Cause Analysis Methodologies.
Other Requirements
1. Optional But Valuable Certifications: Hashicorp Certified Terraform Associate, Microsoft Certified: Powershell Fundamentals
Frequently Asked Questions
Is the salary disclosed for the SeniorAdministrator - Terraform, Python, JenKins position at HCLTech?
The salary for this SeniorAdministrator - Terraform, Python, JenKins role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SeniorAdministrator - Terraform, Python, JenKins position at HCLTech located?
This SeniorAdministrator - Terraform, Python, JenKins role at HCLTech is based in India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SeniorAdministrator - Terraform, Python, JenKins position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SeniorAdministrator - Terraform, Python, JenKins job at HCLTech posted?
This SeniorAdministrator - Terraform, Python, JenKins position at HCLTech was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
SeniorAdministrator - Terraform, Python, JenKins
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.