Senior Specialist - Package Implementation

 Service Now Developer

Detailed Job Description

The job holder is primarily responsible for ServiceNow Development The primary responsibility includes developing workflows support incidents in the areas of various workflows that the application is comprised of The role is expected to lead the development POD provide necessary technical support to team to ensure deliverables confirming to schedules quality standards Acts as the teams technical point of contact for daytoday development support and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members

Specialists are also primarily responsible to drive process improvements standardization in the respective areas to ensure improved quality and efficient services The specialists are required to support to Management in delivery planning by technical process related inputs for schedules effort estimation and risk analysis and in identifying emerging technology trends

Mandatory Skills

7 years of experience in software development with at least 5 years of experience working on request workflows within the ServiceNow application

Must have good exposure to Agile Scrum practices and methodology

ServiceNow certification CSA CAD

Strong Core Java development experience

Strong experience of Service Portal and widgets

Demonstrated experience designing and developing processbased solutions

Demonstrated experience documenting user case processes and BPM workflows

Ability to transform Business Requirement into Business Process

End to End experience of ServiceNow based application design and implementation

Well versed with class hierarchy Updateset hierarchy data layer flows UI Action policy deployment Integration SOAP Service

implementation in ServiceNow Integration

Excellent verbal active listening and written communications skills along with demonstrated facilitation skills

Proven analytical and problemsolving skills

Optional Skills

ServiceNow

Java Scripting

JavaJ2EE Skills

HTML

Angular

API development

Relevant Experience

At least 5 year of experience in developing ServiceNow applications