Planning - PAH
Larsen & Toubro
Senior Manager - Hospitality
Larsen & Toubro· Strategic Initiatives
About this role
#LI-DNI
The Sales Gallery Lead is responsible for managing the end-to-end operations of the sales gallery (experience center/show apartment), ensuring an exceptional customer experience.
- Welcome and engage prospective customers visiting the sales gallery.
- Maintain excellent customer service standards throughout the buyer journey.
- Manage daily operations of the sales gallery and model apartments.
- Ensure the gallery is maintained as per brand and project standards.
- Coordinate with housekeeping, facility management, security, and vendors for smooth functioning.
- Lead and supervise receptionists, customer relationship executives, and gallery support staff.
Monitor staff performance and adherence to service standards
- Work closely with Sales, CRM, Marketing, Projects, and Facilities teams.
- Coordinate site visit logistics and customer transportation arrangements where required.
For a luxury real estate developer such as L&T Realty, this role can additionally focus on delivering a premium customer experience, managing VIP visits, coordinating broker engagements, and ensuring world-class presentation standards across sales galleries and experience centers.
Qualifications
- Graduate/Postgraduate in Business Administration, Marketing, Hospitality, or related field.
- 6-10 years of experience in real estate sales, customer experience, hospitality, or sales gallery management.
- Experience managing luxury residential, commercial, or mixed-use developments preferred. #LI-DNI
Frequently Asked Questions
Is the salary disclosed for the Senior Manager - Hospitality position at Larsen & Toubro?
The salary for this Senior Manager - Hospitality role at Larsen & Toubro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager - Hospitality position at Larsen & Toubro located?
This Senior Manager - Hospitality role at Larsen & Toubro is based in Powai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Manager - Hospitality role at Larsen & Toubro full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Senior Manager - Hospitality role in the Strategic Initiatives department at Larsen & Toubro.
Which team or department does the Senior Manager - Hospitality at Larsen & Toubro belong to?
This Senior Manager - Hospitality position is part of the Strategic Initiatives department at Larsen & Toubro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager - Hospitality position at Larsen & Toubro?
Click the "Apply Now" button on this page. You will be redirected to Larsen & Toubro's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Senior Manager - Hospitality job at Larsen & Toubro posted?
This Senior Manager - Hospitality position at Larsen & Toubro was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager - Hospitality
Larsen & Toubro
You'll be redirected to Larsen & Toubro's official application page on peoplestrong.