Senior Manager CI Technology Solutions Global Grade 14

Key Outputs

• Achievement of annual CI technology revenue, margin, and growth targets.

• Increased technology attachment rates on machine sales.

• Increased recurring CI Technology services revenue.

• Increased customer utilization and adoption of CI technology solutions.

• Measurable customer productivity and fleet performance improvements.

• Successful delivery of CI technology deployment programs.

• Improved deployment quality, standardization, and customer satisfaction.

• Reduction in CI technology support escalations and issue resolution times.

• Achievement of Dealer Differentiated Capability targets.

• Expansion of CI digital solutions portfolio.

• Development of future technology growth opportunities.

Qualification, Experience and Competencies

• Bachelor’s degree in Engineering/ Finance or business management.

• Post Graduate qualification, e.g. MBA, will be an added advantage.

• Minimum 10 years' experience in Construction Industries, Mining, Technology Solutions, Equipment Management, or related industries.

• Minimum 5 years' experience in connected asset technologies, telematics, fleet management, or digital solutions.

• Minimum 5 years' experience in customer-facing commercial or sales environments.

• Minimum 5 years' management and leadership experience.

• Demonstrated experience leading cross-functional teams and strategic initiatives.

• Advanced proficiency in Microsoft Office, Power BI, and digital analytics platforms.

• Strategic Leadership (L3)

• Entrepreneurial Leadership (L3)

• Change Leadership (L3)

• Market Insight & Customer Focus (L3)

• Financial & Commercial Acumen (L3)

• Influencing & Negotiation (L3)

• Analytical Thinking (L3)

• Problem Solving (L3)

• Decision Making & Judgement (L3)

• Planning, Organising & Monitoring (L3)

• Project & Program Management (L3)

• Results Orientation (L3)

• Digital Solutions & Connected Assets Expertise (L3)

• Equipment Productivity & Fleet Analytics (L3)

• Construction Technology Applications (L3)

• Communication & Presentation Skills (L3)

• Stakeholder Management (L3)

• Collaboration & Team Development (L3)