Resident - Emergency Medicine
Apollo Group
Secretary - Patient Care Services
About this role
- Manage daily administrative and secretarial activities of the OPD.
- Coordinate patient appointments, consultations, follow-ups, and doctor schedules.
- Maintain and update patient records, registers, files, and relevant documentation accurately.
- Coordinate with doctors, nurses, front-office staff, billing, diagnostics, pharmacy, and other departments as required.
- Handle telephone calls, emails, messages, and patient-related enquiries professionally.
- Prepare and maintain daily OPD schedules, reports, statistics, and departmental records.
- Assist doctors and OPD management with correspondence, documentation, meeting schedules, and other administrative requirements.
- Ensure timely availability of patient files, investigation reports, referral documents, and other relevant records.
- Support patient flow and help coordinate appointments to minimize waiting time.
- Maintain confidentiality and security of patient and departmental information at all times.
- Assist in preparing reports, presentations, letters, circulars, and other official documents.
- Coordinate internal and external communications on behalf of the OPD.
- Schedule meetings and appointments for the OPD/departmental head as required.
- Maintain proper filing and retrieval systems for physical and electronic records.
- Follow hospital policies, procedures, quality standards, and applicable healthcare regulations.
- Assist with audits, accreditation requirements, departmental reviews, and documentation when required.
- Monitor office supplies and raise requests for stationery and other administrative requirements.
- Handle patient concerns courteously and escalate clinical or service-related issues to the appropriate personnel.
- Perform any other administrative duties assigned by the reporting manager.
Frequently Asked Questions
Is the salary disclosed for the Secretary - Patient Care Services position at Apollo Group?
The salary for this Secretary - Patient Care Services role at Apollo Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Secretary - Patient Care Services position at Apollo Group located?
This Secretary - Patient Care Services role at Apollo Group is based in Chennai, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Secretary - Patient Care Services position at Apollo Group?
Click the "Apply Now" button on this page. You will be redirected to Apollo Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Secretary - Patient Care Services job at Apollo Group posted?
This Secretary - Patient Care Services position at Apollo Group was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Secretary - Patient Care Services
Apollo Group
You'll be redirected to Apollo Group's official application page on peoplestrong.