Sales Technician - Southern Region

What you'll do:

Treatment Plant Coverage & Relationship Building

• Travel throughout the designated territory to become thoroughly familiar with all municipal water and wastewater treatment plants.
• Meet with plant staff to collect names, phone numbers, and email addresses; obtain business cards; and identify the Operations Manager and other key contacts.
• Enter and maintain all pertinent contact information in the designated company systems.
• Discuss treatment challenges, successes, and equipment preferences with plant staff.

Plant Documentation & Scorecarding

• Walk treatment sites and document currently installed and operating process equipment using the Moss Kelley Scorecard.
• Photograph key equipment and surrounding areas and file images in the designated folder.
• Maintain accurate and up-to-date plant files to support sales planning and opportunity tracking.

Opportunity Identification

• Identify current or planned improvement, expansion, or replacement projects and report opportunities promptly to the Sales Director.
• Identify Moss Kelley or UFT platform opportunities and communicate findings to the sales leadership team.
• Focus on process equipment opportunities, including chemical feed pumps, odor control, polymer blending systems, and related equipment.

Sales Team Support

• When directed by the Sales Director, support field technicians dispatched by Moss Kelley manufacturers for diagnostics or equipment repair visits within the territory.
• Attend pre-bid meetings as assigned.
• As directed by the Sales Director, support MKI Services Vendor Furnish & Install projects within the territory.
• Provide end-of-day reporting to the Sales Director and sales team, including plant scorecards, photos, and opportunity notes.

Territory Maintenance

• • Work with the Contract Administrator to update treatment plant contact information across the assigned territory on an ongoing basis.
  • Support proactive outreach and coverage goals established by the Sales Director.

What you bring:

• Associate or bachelor’s degree in Engineering, Environmental Science, a technical field, or a related discipline preferred.
• Previous experience in water/wastewater, industrial sales, field service, technical support, or a related industry required.
• Familiarity with municipal water and wastewater treatment plants or process equipment is a plus.
• Strong interpersonal and communication skills with the ability to build relationships with plant operators, superintendents, and operations managers.
• Self-motivated, organized, and comfortable working independently in a field-based environment.
• Mechanical and technical aptitude with a willingness to learn water and wastewater treatment processes and equipment.
• Strong attention to detail and the ability to accurately document field conditions and customer information.
• Comfortable using smartphones, tablets, laptops, email, Microsoft Office, and basic photo/document management tools.
• Previous experience with CRM systems is a plus.
• Valid driver's license, clean MVR, and willingness to travel extensively throughout the assigned territory, including occasional overnight stays of up to 25%.
• Ability to work effectively with outside sales representatives, manufacturers, customers, contractors, and internal support teams.