Sales Operations I
HCLTech
Sales Operations I
About this role
Job Summary
Analyse sales and customer data and build reports and dashboards in Power BI — including win/loss analysis and early signals of expansion or churn risk — continuously improving data quality, accuracy and timeliness.
▪ Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.
o AI and Sales Tool Identification and Adoption
▪ Identify, evaluate and pilot AI and sales-productivity tools — from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) — that improve seller effectiveness.
▪ Drive adoption of selected tools across the sales organisation and measure their business impact.
o Sales Enablement
▪ Prepare training material and playbooks and conduct user training for internal and external stakeholders.
▪ Enhance adoption of sales processes and tools and document functional and process requirements in detail.
o Competition Analysis and Market Intelligence
▪ Track competitors, market trends and technology shifts across the productized IT services landscape.
▪ Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.
Key Responsibilities
Analyse sales and customer data and build reports and dashboards in Power BI — including win/loss analysis and early signals of expansion or churn risk — continuously improving data quality, accuracy and timeliness.
▪ Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.
o AI and Sales Tool Identification and Adoption
▪ Identify, evaluate and pilot AI and sales-productivity tools — from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) — that improve seller effectiveness.
▪ Drive adoption of selected tools across the sales organisation and measure their business impact.
o Sales Enablement
▪ Prepare training material and playbooks and conduct user training for internal and external stakeholders.
▪ Enhance adoption of sales processes and tools and document functional and process requirements in detail.
o Competition Analysis and Market Intelligence
▪ Track competitors, market trends and technology shifts across the productized IT services landscape.
▪ Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Sales Operations I position at HCLTech?
The salary for this Sales Operations I role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Operations I position at HCLTech located?
This Sales Operations I role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Sales Operations I position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Sales Operations I job at HCLTech posted?
This Sales Operations I position at HCLTech was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Operations I
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.