Customer Relations Specialist (B2B)
Focus Global
Retail Experience Associate
Focus GlobalĀ· Home Furnishing - Mall Stores
About this role
šĀ About the Role:
As our Retail ExperienceĀ Associate, you are the ambassador for Focus Globalās portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiativesĀ in our mall based stores.
You are a results-focused relationship builder - curious about consumer needs, can deliver engaging product interactions, and are enthusiastic about connecting people to the tools and services that they need to create the best home experiences and lifestyles.
š Ā Key Responsibilities:
Sales achievement:Ā Meet or exceed sales goals and customer satisfaction objectives by helping build productive workflows within the team and taking ownership of the overall store performance
Consumer experience:Ā Deliver an exceptional retailĀ storeĀ experience by assessing consumersā perceptions and challenges, providing expert guidance on products and solutions that fit their needs, and processing accurate sales transactionsĀ
Product expertise:Ā Have a thorough understanding of Focus Globalās products and how to utilize them to their best potential
Merchandise presentation:Ā Maintain excellent and engaging visual merchandising and keep store orderliness up to company standards
Industry knowledge:Ā Become a champion for premium home solutions, continuously expanding your knowledge of Focus Globalās products and services through various training and development programs
šÆĀ What We're Looking For:
Location & Hours: Based in our mall branches and following mall hours (Ayala the 30th Mall, Shangrila Plaza Mall, Greenbelt Mall, Vertis North Mall, One Bonifacio High Street Mall in BGC). Ability to work a flexible schedule, including weekends and holidays
Education Background: Fresh graduates and experienced team members are welcome to apply! Prior experience in retail, customer service, or any related field is a plus
Familiar with Google Suite
Results-driven and attentive to detail and accuracy
Possess excellent interpersonal skills and inspire customers to take action
Can wear multiple hats, prioritize tasks, and collaborate efficiently
Enthusiastic about learning and sharing ideas (we believe in radical candor - everyone is empowered to speak their mind and constantly share feedback!)
Interested in working with world-class brands that are international leaders in the innovation and marketing of home furnishing products!
š«Ā What's in it for you?
Work with world-class brands
Apart from basic salary and commissions, you'll have the opportunity to get more performance-based incentives like travel trips abroad and cash incentives for team target achievement and individual milestone achievement.
Be part of a fun and dynamic team
Frequently Asked Questions
Is the salary disclosed for the Retail Experience Associate position at Focus Global?
The salary for this Retail Experience Associate role at Focus Global is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Experience Associate position at Focus Global located?
This Retail Experience Associate role at Focus Global is based in Mandaluyong, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Experience Associate role at Focus Global full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Retail Experience Associate role in the Home Furnishing - Mall Stores department at Focus Global.
Which team or department does the Retail Experience Associate at Focus Global belong to?
This Retail Experience Associate position is part of the Home Furnishing - Mall Stores department at Focus Global. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Experience Associate position at Focus Global?
Click the "Apply Now" button on this page. You will be redirected to Focus Global's official application portal hosted on freshteam where you can submit your application directly.
When was the Retail Experience Associate job at Focus Global posted?
This Retail Experience Associate position at Focus Global was posted on Jun 22, 2026. Apply as soon as possible ā early applications are often reviewed first.
Retail Experience Associate
Focus Global
You'll be redirected to Focus Global's official application page on freshteam.