Program Success Manager - Bagalkot
kidvento· Customer Success
About this role
Company: Kidvento Education and Research
Job Title: Program Success Manager
Department: Customer Success
Location: Bagalkot
Remuneration: Rs 4 Lakhs – Rs 6 Lakhs per Annum
Experience: 2+ Year
Company Description Ulipsu, the flagship brand of Kidvento Education and Research Pvt. Ltd. is a frontrunner in developing innovative curriculum and skilling solutions for the K12 sector.
Under the leadership of experienced educationists, technocrats, and passionate teachers, Kidvento is bridging the gap in skill education with Ulipsu by aligning with global standards to foster success for institutions and learners worldwide. Designed to drive structured learning outcomes, Ulipsu nurtures learners to be future-ready in a world that demands new-age skills
The Opportunity: We are seeking a dynamic and results-oriented Program Success Manager to lead our customer success efforts in our partner schools. You will play a pivotal role in ensuring our school partners achieve their unique learning goals and experience exceptional value through our programs. You'll be at the forefront of driving high engagement, satisfaction, and renewals, ultimately contributing to our mission of making quality education accessible to all.
Academic Implementation:
● Usage & Outcomes: Monitor program implementation, identify and address usage issues, and track student progress toward learning goals with our partner schools.
● Support & Guidance: Provide ongoing support to School Implementation Officers (SIOs) on using the program effectively and achieving desired outcomes.
School Development:
● Launch & Growth: Lead smooth program onboarding, training, and ongoing support for schools, maximizing program usage for impactful learning outcomes.
● Relationship Building: Cultivate strong connections with school leaders, administrators, and SIOs, understanding their needs and building trust through active communication.
Program Support:
● Customer Success: Manage individual school accounts, proactively address concerns using CRM tools, and ensure overall satisfaction with the program.
● Data & Insights: Collect and analyze data from various sources (feedback, usage, etc.) to identify trends and opportunities for program improvement.
● School retention: Aim for a positive Net Promoter Score (NPS) and maintain a 95% retention rate by spearheading renewal processes.
Travel and benefits:
● Conduct school visits within a 150-kilometer radius of the assigned area, providing targeted support to each institution.
● Expected travel duration: 18 days per month.
● Rs. 15,000 monthly travel reimbursement for work-related travel.
Skills and Abilities:
● Leadership: Proven ability to lead, motivate, and inspire, driving teams to achieve program goals across multiple schools in the cluster.
● Communication: Masterful communicator, connecting effectively with diverse stakeholders and fostering collaboration.
● Operations: Ensures smooth program implementation, proactively solving challenges and optimising processes.
● Academic Support: Passionate about student success, providing impactful academic support and guidance.
● Data-Driven: Leverages data and analytics to make informed decisions and improve outcomes.
● Adaptability: Thrives in dynamic environments, exhibiting flexibility and adjusting to new challenges.
Experience:
2+ years of experience. Candidate with academic operations experience preferred.
Frequently Asked Questions
What is the salary for the Program Success Manager - Bagalkot role at kidvento?
The listed salary for this Program Success Manager - Bagalkot position at kidvento is INR 400K–600K. This is an FULL TIME role.
Where is the Program Success Manager - Bagalkot position at kidvento located?
This Program Success Manager - Bagalkot role at kidvento is based in Bagalkote, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Success Manager - Bagalkot role at kidvento full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Program Success Manager - Bagalkot role in the Customer Success department at kidvento.
Which team or department does the Program Success Manager - Bagalkot at kidvento belong to?
This Program Success Manager - Bagalkot position is part of the Customer Success department at kidvento. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Success Manager - Bagalkot position at kidvento?
Click the "Apply Now" button on this page. You will be redirected to kidvento's official application portal hosted on keka where you can submit your application directly.
When was the Program Success Manager - Bagalkot job at kidvento posted?
This Program Success Manager - Bagalkot position at kidvento was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Success Manager - Bagalkot
kidvento · 💰 INR 400K–600K
You'll be redirected to kidvento's official application page on keka.