Product Support Specialist, Joint Replacement (Molise e Campania)

Join Stryker’s Orthopaedics team and work at the intersection of surgery, technology, and robotics. As a Product Support Specialist, you will work directly in the operating room, supporting joint replacement procedures and the adoption of the Mako Robotic-Arm Assisted Surgery System while helping surgical teams deliver precise and consistent patient care.

Joint Replacement Portfolio: https://www.stryker.com/us/en/portfolios/orthopaedics/joint-replacement.html

Mako: Mako SmartRobotics Overview | Stryker

What you will do

• Provide on-site clinical support in the operating room for conventional and Mako robotic-arm assisted hip and knee replacement procedures, supporting safe and effective use of Stryker technologies.

• Guide surgeons and operating room teams throughout robotic-assisted procedures, supporting clinical workflows and effective integration of Mako technology.

• Deliver hands-on product and clinical training to surgeons, operating room staff, and other hospital stakeholders to increase knowledge and adoption.

• Support the implementation and expansion of robotic surgery programs across Campania and Molise through demonstrations, evaluations, workshops, cadaver labs, and structured training programs.

• Build trusted relationships with surgeons, clinical teams, biomedical teams, and hospital stakeholders to understand clinical needs and support long-term partnerships.

• Partner with Sales and Regional Management to execute territory plans, identify customer needs, and develop opportunities for growth across Joint Replacement and Robotics.

• Manage consignment stock, surgical instrumentation, and operating room inventory accurately to ensure product availability for scheduled procedures.

• Maintain structured daily, weekly, and monthly territory planning while meeting applicable quality, compliance, and regulatory requirements.

What you will need

Required qualifications

• Bachelor’s degree in a scientific, medical, technical, healthcare, or related discipline.

• Minimum 2 years of professional experience within healthcare, medical devices, clinical support, or a hospital environment.

• Professional working proficiency in Italian at C2 level.

• English language proficiency at minimum B2 level.

Preferred qualifications

• Previous professional experience within orthopaedics, orthopaedic implants, or joint replacement.

• Previous experience supporting procedures within an operating room environment.

• Previous exposure to robotic-assisted surgery, surgical navigation, digital operating room technologies, or medical technology systems.

• Previous experience within medical device sales, clinical product support, hospital procurement, tenders, or another regulated healthcare environment.

Additional Information

• Location: Naples.

• Territory: Campania and Molise.

• Work arrangement: Field-based.

• Travel: Approximately 80% across the assigned territory, including occasional overnight stays.

• Operating room presence: Regular and significant operating room presence is required to support scheduled surgical procedures.

• Training: Structured onboarding and advanced Mako Robotic-Arm Assisted Surgery System training will be provided, with the opportunity to become a certified Mako clinical specialist.

• Benefits: Company car and fuel card are provided.

At Stryker, you will have the opportunity to develop deep clinical and technical expertise while contributing to the growth of robotic-assisted orthopaedic surgery in Italy. You will work alongside surgeons and hospital teams, helping integrate innovative technologies into everyday clinical practice and shaping the future of joint replacement surgery.