Customer Care Representative
metopera
Patron Associate / Dress Circle Lounge
metopera· Development
About this role
The Membership Associate/Dress Circle Lounge is responsible for greeting Met Members and Patrons, checking membership cards at the door of the Dress Circle Lounge, assisting members with membership and customer service inquiries and accepting new and renewed membership gifts.
Primary Responsibilities
- Greet Met Members and Patrons and ensure quality of amenities/services provided in room for every Met Opera Performance
- Check or scan membership cards of all individuals entering the Dress Circle Lounge (each membership card admits 2)
- Collect Dress Circle Lounge guest cards (encourage guests to complete reverse side to support lead collection)
- Assist Met Members and Patrons with renewing memberships or with other membership issues as needed
- Provide guests with Met Membership brochures and ticket calendars as needed
- Report back to Patron/Met Membership staff regarding customer service issues and special requests.
- Additional clerical duties occasionally during shift.
Skills and Qualifications
- Experience working with the public.
- Pleasant and professional demeanor.
- Proficiency with email, Microsoft applications and ability to use database for look-up.
Physical Demands
- Ability to stand for long periods of time.
- Ability to read and recognize various membership cards and use scanner
- Ability to assist members as needed, calling upon house management, security staff and health unit as necessary.
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.
Frequently Asked Questions
What is the salary for the Patron Associate / Dress Circle Lounge role at metopera?
The listed salary for this Patron Associate / Dress Circle Lounge position at metopera is USD 22–22. This is an Part Time role.
Where is the Patron Associate / Dress Circle Lounge position at metopera located?
This Patron Associate / Dress Circle Lounge role at metopera is based in Lincoln Center - New York, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patron Associate / Dress Circle Lounge role at metopera full-time or part-time?
This is listed as a Part Time position. It is posted as a Patron Associate / Dress Circle Lounge role in the Development department at metopera.
Which team or department does the Patron Associate / Dress Circle Lounge at metopera belong to?
This Patron Associate / Dress Circle Lounge position is part of the Development department at metopera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patron Associate / Dress Circle Lounge position at metopera?
Click the "Apply Now" button on this page. You will be redirected to metopera's official application portal hosted on lever where you can submit your application directly.
When was the Patron Associate / Dress Circle Lounge job at metopera posted?
This Patron Associate / Dress Circle Lounge position at metopera was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Patron Associate / Dress Circle Lounge
metopera · 💰 USD 22–22
You'll be redirected to metopera's official application page on Lever.