New Zealand Sales Co-ordinator

Company Description

Mum 2 Mum is a proudly New Zealand-owned company that designs and supplies quality products used by families, childcare centres, and healthcare providers throughout New Zealand and around the world.

We're looking for a motivated and personable New Zealand Sales Coordinator to help grow our brand, strengthen customer relationships, and identify new opportunities within the New Zealand and Australian markets.

This is a fantastic opportunity for someone who enjoys working with people, building long-term relationships, and being part of a small, supportive team where your contribution genuinely makes a difference.

Job Description

Based at our Te Rapa office and warehouse, you will be responsible for managing existing customer accounts while actively seeking opportunities to grow sales throughout New Zealand and Australia.

Your responsibilities will include:

• Looking after and growing existing customer relationships
• Contacting potential new customers and following up sales opportunities
• Managing sales enquiries by phone and email
• Creating and coordinating sales and marketing campaigns
• Maintaining customer records and our CRM system
• Monitoring market trends and competitor activity
• Attending trade shows, customer meetings, and industry events when required
• Preparing sales reports and providing feedback to owner
• Working closely with the wider Mum 2 Mum team to support business growth

Qualifications

We're looking for someone who is:

• Friendly, professional, and confident communicating with people
• Self-motivated and driven to achieve results
• Well organised and able to manage multiple tasks
• Comfortable using computer systems and CRM software
• A strong relationship builder with excellent customer service skills
• Positive, adaptable, and willing to get involved where needed
• Previous sales, account management, customer service, or business development experience would be beneficial.

An Early Childhood Education background or experience working within the childcare sector would also be an advantage, as many of our customers operate within this industry. However, this is not essential, and we welcome applications from people with transferable skills and a willingness to learn.

Additional Information

Why Join Us?

• Work with a respected New Zealand brand
• Be part of a supportive and friendly team
• Opportunity to make a real impact on business growth
• Competitive salary package
• Quarterly performance bonus
• Ongoing learning and development opportunities
• Stable, long-term career opportunity

Ready to Apply?

If you're enthusiastic, customer-focused, and looking for a role where you can make a difference, we'd love to hear from you.

Please send your CV and a brief cover letter telling us why you'd be a great fit for the Mum 2 Mum team.