Network and Cloud Security - SME
About this role
We are seeking an expert Subject Matter Expert (SME) to serve as the ultimate technical authority within our Network Security Operations team. This is a pure security engineering, and partial leadership role cantered around four critical pillars: Palo Alto Environments, Zscaler Platform, Web Application Firewalls (WAF), and Public Cloud Security.
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As an SME, you will own the entire lifecycle of these platforms leading complex project planning, architectural design, high-risk implementations, and acting as the final escalation tier for operational crises. While a foundational understanding of routing and switching is required to integrate tools, your daily focus is entirely dedicated to safeguarding our perimeter, secure cloud edge, cloud infrastructure, and application layers.
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Key Responsibilities:
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Architectural Planning, Design & Project Implementation
- High-Level Strategy: Plan and design security topologies across Palo Alto NGFW, Prisma Access, Zscaler (ZIA/ZPA), F5 WAF, and public clouds (AWS/Azure).
- Complex Migrations & Deployments: Lead high-risk greenfield deployments, technical migrations (e.g., legacy VPN to Zscaler/Prisma SASE), and security zone expansions.
- Engineering Documentation: Author and approve high-level designs (HLD), low-level designs (LLD), migration manifests, and fallback procedures.
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Security Operations & Escalation (Tier 3+)
- SME Escalation Anchor: Act as the highest technical escalation tier for catastrophic outages, complex traffic drops, and intricate security tool failures.
- Advanced Policy Engineering: Architect and continuously audit global firewall rule bases, WAF signatures, and Zscaler security policies to eliminate false positives and security gaps.
- Threat & Vulnerability Mitigation: Investigate complex application-layer violations, advanced persistent threats, and network perimeter vulnerabilities.
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Process, Workflows & Governance
- ITIL Change & Advisory: Serve as a technical validator in corporate Change Management processes, ensuring high-impact policy shifts are risk-assessed and vetted.
- Knowledge & Shift Enablement: Build comprehensive Standard Operating Procedures (SOPs) and technical knowledge bases to seamlessly delegate daily tasks to shift operations teams.
- Lifecycle Management: Monitor vendor roadmaps, product updates, hotfixes, and zero-day advisories to plan global lifecycle upgrades.
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