Key Accounts Manager
trafigura
Key Accounts Manager
FieldAssist· Sales
About this role
We are seeking a Key Account Manager (KAM) to manage and grow multiple strategic accounts, driving adoption, measurable business impact, and expansion. This role blends customer success ownership, data-driven value engineering, and account-based growth support, requiring strong client-facing and analytical skills.
About FieldAssist
FieldAssist is a SaaS-based technology platform transforming the route-to-market capabilities of CPG companies across the value chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform that simplifies how sales are planned, processed, and predicted, and distribution is discovered, developed, and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others. Every day over 100,000 users reach 7.5 million outlets using FieldAssist technology- built for all. It is making the CPG industry a technology driven powerhouse.
For one in the Seat:
Responsibilities
Responsibilities
Key Account Management
● Own multiple key accounts end-to-end as the primary point of contact.
● Manage onboarding, implementation, and ongoing execution.
● Conduct gap analysis, identify risks, and drive timely course correction.
● Engage in key client discussions to understand business needs and align solutions accordingly.
● Track post–go-live adoption, identify improvement areas, and uncover upsell/cross-sell opportunities.
● Lead MBRs/QBRs with clear, outcome-driven value articulation.
Data, Analytics & Value Engineering
● Use BI tools (Power BI, Tableau, etc.) to analyze client data.
● Build value engineering narratives highlighting ROI, productivity gains, and execution improvements.
● Monitor customer success metrics and proactively flag at-risk accounts.
● Translate insights into actionable recommendations for clients and internal teams.
Account-Based Marketing (ABM) Support
● Partner with Marketing and Sales to support ABM strategies for target accounts and new geographies.
● Provide customer insights to strengthen personalization and account-level positioning.
● Support sales cycles with data-backed narratives and account intelligence.
Required Skills & Qualifications
● 3–4+ years of experience in Customer Success or Key Account Management.
● Proven experience managing multiple enterprise or mid-market accounts.
● Hands-on expertise with Power BI, Tableau, or similar BI tools.
● Strong experience leading data-driven MBRs/QBRs.
● Excellent stakeholder management and communication skills.
● Ability to work cross-functionally with Sales, Marketing, and Product teams.
● Own multiple key accounts end-to-end as the primary point of contact.
● Manage onboarding, implementation, and ongoing execution.
● Conduct gap analysis, identify risks, and drive timely course correction.
● Engage in key client discussions to understand business needs and align solutions accordingly.
● Track post–go-live adoption, identify improvement areas, and uncover upsell/cross-sell opportunities.
● Lead MBRs/QBRs with clear, outcome-driven value articulation.
Data, Analytics & Value Engineering
● Use BI tools (Power BI, Tableau, etc.) to analyze client data.
● Build value engineering narratives highlighting ROI, productivity gains, and execution improvements.
● Monitor customer success metrics and proactively flag at-risk accounts.
● Translate insights into actionable recommendations for clients and internal teams.
Account-Based Marketing (ABM) Support
● Partner with Marketing and Sales to support ABM strategies for target accounts and new geographies.
● Provide customer insights to strengthen personalization and account-level positioning.
● Support sales cycles with data-backed narratives and account intelligence.
Required Skills & Qualifications
● 3–4+ years of experience in Customer Success or Key Account Management.
● Proven experience managing multiple enterprise or mid-market accounts.
● Hands-on expertise with Power BI, Tableau, or similar BI tools.
● Strong experience leading data-driven MBRs/QBRs.
● Excellent stakeholder management and communication skills.
● Ability to work cross-functionally with Sales, Marketing, and Product teams.
FieldAssist on the Web
Frequently Asked Questions
Is the salary disclosed for the Key Accounts Manager position at FieldAssist?
The salary for this Key Accounts Manager role at FieldAssist is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Accounts Manager position at FieldAssist located?
This Key Accounts Manager role at FieldAssist is based in Gurugram, Haryana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Key Accounts Manager role at FieldAssist full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Key Accounts Manager role in the Sales department at FieldAssist.
Which team or department does the Key Accounts Manager at FieldAssist belong to?
This Key Accounts Manager position is part of the Sales department at FieldAssist. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Key Accounts Manager position at FieldAssist?
Click the "Apply Now" button on this page. You will be redirected to FieldAssist's official application portal hosted on freshteam where you can submit your application directly.
When was the Key Accounts Manager job at FieldAssist posted?
This Key Accounts Manager position at FieldAssist was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Accounts Manager
FieldAssist
You'll be redirected to FieldAssist's official application page on freshteam.