Junior Service Engineer
wabtec
Junior Service Engineer
ricohpacific· Service
About this role
About us
Ricoh Samoa is part of Ricoh South Pacific, the Ricoh distributor for New Zealand and the Pacific Islands. We install and support business technology for companies and government across Vanuatu: managed printers, IT hardware and networks, audio-visual and video-conferencing systems, and digital signage.
About the role
We're looking for a technically minded person who likes working out why something isn't working, then fixing it properly. You don't need years of experience. We'll train you on Ricoh's product range and our service systems. What you do need is:
- a real interest in technology,
- careful hands, and
- the discipline to follow a procedure and finish the job.
This is a hands-on, customer-facing role. Most days you'll be out at customer sites installing equipment, fixing faults and helping people get back to work.
What you'll do
- Install and set up printers, computers, networks and AV equipment at customer sites
- Diagnose and repair faults on equipment, including mechanical and electrical adjustments
- Configure and troubleshoot networks, on-site and remotely
- Carry out preventive maintenance to stop faults before they happen
- Log every job accurately in our service system, including parts used, time taken and outcome
- Explain clearly to customers what you've done and what they need to know
What we're looking for
- A genuine interest in technology. You're the person friends ask when something breaks.
- A qualification in IT, electronics or electrical is preferred, but hands-on ability and willingness to learn matter more
- Basic understanding of computers and networks (Wi-Fi, IP addresses, cabling) is an advantage
- Careful and methodical. You follow the procedure and don't leave a job half done.
- Friendly and professional with customers
- A full driver's licence
- Comfortable with smartphones, apps and AI tools. Our service system runs on them.
What you'll get
- Structured training from experienced engineers on Ricoh's full product range
- A clear path from junior to Service Engineer as your skills grow
- Experience across printers, IT, networking and AV: a broad start to a technology career
- A permanent role with an international brand
- A fair, fast hiring process
Our hiring process
- Apply here with your CV and short answers to three questions.
- Shortlisted applicants will be invited to our Apia office for a supervised online assessment and a short video interview with our leadership team.
- Reference checks and offer.
Applicants must be eligible to work in Samoa.
Frequently Asked Questions
Is the salary disclosed for the Junior Service Engineer position at ricohpacific?
The salary for this Junior Service Engineer role at ricohpacific is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior Service Engineer position at ricohpacific located?
This Junior Service Engineer role at ricohpacific is based in Apia, Samoa, Samoa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Junior Service Engineer role at ricohpacific full-time or part-time?
This is listed as a Permanent Full Time position. It is posted as a Junior Service Engineer role in the Service department at ricohpacific.
Which team or department does the Junior Service Engineer at ricohpacific belong to?
This Junior Service Engineer position is part of the Service department at ricohpacific. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Junior Service Engineer position at ricohpacific?
Click the "Apply Now" button on this page. You will be redirected to ricohpacific's official application portal hosted on bamboohr where you can submit your application directly.
When was the Junior Service Engineer job at ricohpacific posted?
This Junior Service Engineer position at ricohpacific was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior Service Engineer
ricohpacific
You'll be redirected to ricohpacific's official application page on bamboohr.