Accounts Assistant

ricohpacificยท Operations
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๐Ÿ“ Port Vila, Efate, VanuatuPermanent Full Time

About this role

About us


Ricoh Vanuatu is part of Ricoh South Pacific, the Ricoh distributor for New Zealand and the Pacific Islands. We supply, install and service printers, copiers and IT systems for businesses and government across the region. We are a fast-moving team that uses modern systems and AI tools in daily work, and we are moving from Xero to Microsoft Business Central soon.


About the role


This role keeps money coming into the business. You will own billing-to-cash for the branch: invoices raised correctly and on time, payments matched properly, overdue accounts followed up, and customer records kept in order.


You don't just process what lands on your desk. When a customer hasn't paid, you follow it up. When an account is on stop-credit, you hold the line until it is properly released, even when someone pushes.


What you'll do


  • Raise accurate invoices within two working days of a job being completed
  • Run a weekly check of overdue accounts, follow up debts and resolve disputes quickly
  • Manage the stop-credit process, making sure no service or delivery goes to an account on hold without approval
  • Collect monthly meter readings from customers and get billing ready
  • Match customer payments and apply credits correctly
  • Handle freight and customs paperwork so shipments clear quickly
  • Keep customer contracts and supporting documents up to date in our systems


What we're looking for


  • 1+ years in accounts, administration, accounts receivable/payable or billing
  • Working knowledge of Xero or similar accounting software
  • Strong attention to detail. You notice when a number doesn't look right.
  • Reliable with deadlines and follow-up. Done means done.
  • Confident speaking with customers about money, politely and firmly
  • Comfortable with computers, Excel and new technology, including AI tools
  • A certificate or diploma in accounting or business is an advantage, not a requirement



What you'll get


  • A permanent role in a stable, international brand
  • Training on modern systems, including Microsoft Business Central
  • A team that values accuracy, ownership and getting things done properly
  • A clear, fair hiring process with no long waits


Our hiring process


  1. Apply here with your CV and short answers to two questions.
  2. Shortlisted applicants will be invited to our Port Vila office for a supervised online assessment and a short interview with our leadesrhip team.
  3. A short video interview with our leadership team.

Applicants must be eligible to work in Vanuatu.

Frequently Asked Questions

Is the salary disclosed for the Accounts Assistant position at ricohpacific?
The salary for this Accounts Assistant role at ricohpacific is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Accounts Assistant position at ricohpacific located?
This Accounts Assistant role at ricohpacific is based in Port Vila, Efate, Vanuatu. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Accounts Assistant role at ricohpacific full-time or part-time?
This is listed as a Permanent Full Time position. It is posted as a Accounts Assistant role in the Operations department at ricohpacific.
Which team or department does the Accounts Assistant at ricohpacific belong to?
This Accounts Assistant position is part of the Operations department at ricohpacific. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Accounts Assistant position at ricohpacific?
Click the "Apply Now" button on this page. You will be redirected to ricohpacific's official application portal hosted on bamboohr where you can submit your application directly.
When was the Accounts Assistant job at ricohpacific posted?
This Accounts Assistant position at ricohpacific was posted on Sep 29, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Accounts Assistant
ricohpacific
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