Relationship Manager
ninjavan
Junior Executive, Retail (Operation)
ninjavan· Operations Support Administration
About this role
The Junior Executive, Retail (Support) is responsible for overseeing daily retail operations across West Malaysia, ensuring operational efficiency, resolving issues, and coordinating with cross-functional teams. The role also supports retail expansion, develops SOPs, analyzes operational performance, and drives continuous process improvements to enhance service quality and productivity
Job Responsibility
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Lead and guide Retail Operations team for West Malaysia
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Manage and monitor daily operations of Retail operations for West Malaysia.
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Lead problem-solving activities. Be the go-to person for Retail operations in West Malaysia.
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Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
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Measure the effectiveness of all operational approaches and initiatives by placing performance measures to continually monitor the operational performance processes.
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Execute the formulation of improved approaches and strategies that facilitate the achievement of operations targets.
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Collaborate with other departments (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.
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Develop and test new operational processes on new services.
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Pivotal roles in any Retail expansion projects in West Malaysia
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Supporting roles in any new projects involving the Retail team.
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Develop Standard Operating Procedures (SOP) for any Retail team-related process
Requirements
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Bachelor’s degree in Logistics or Business (Preferred)
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Minimum 2 years’ experience in logistics management or coordination.
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Proficiency in Microsoft Office programs especially in Excel and Google Drives.
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Personable and a good communicator in both written & oral English. Other language skills will be a plus.
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Self-starter with good initiative, and persistence to see us through this challengeExtremely proactive, organised and responsible
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A strong sense of ownership in his/her roles and scopes
Frequently Asked Questions
Is the salary disclosed for the Junior Executive, Retail (Operation) position at ninjavan?
The salary for this Junior Executive, Retail (Operation) role at ninjavan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior Executive, Retail (Operation) position at ninjavan located?
This Junior Executive, Retail (Operation) role at ninjavan is based in Shah Alam, Selangor, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Junior Executive, Retail (Operation) role at ninjavan full-time or part-time?
This is listed as a Permanent, Full time position. It is posted as a Junior Executive, Retail (Operation) role in the Operations Support Administration department at ninjavan.
Which team or department does the Junior Executive, Retail (Operation) at ninjavan belong to?
This Junior Executive, Retail (Operation) position is part of the Operations Support Administration department at ninjavan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Junior Executive, Retail (Operation) position at ninjavan?
Click the "Apply Now" button on this page. You will be redirected to ninjavan's official application portal hosted on lever where you can submit your application directly.
When was the Junior Executive, Retail (Operation) job at ninjavan posted?
This Junior Executive, Retail (Operation) position at ninjavan was posted on Jul 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior Executive, Retail (Operation)
ninjavan
You'll be redirected to ninjavan's official application page on Lever.