IT SUPPORT TECHNICIAN - ONSITE
accoy· Information Technology
About this role
Overview
Location: Onsite in Chandler, AZ
Job Type: Full Time /Contract
Work Authorization: No C2C
The A.C.Coy company has an immediate opening for an IT Support Analyst. Ideal candidates must have 3+ years of IT deskside support experience. Must have experience with Windows 10/11, printer support, hardware/software support, staging, mobile device management and VMWare.
Responsibilities
- Lead IT deskside activities to support all employees at the client location
- Support the systems running in the Manufacturing Infrastructure environment. This infrastructure is comprised of VMWare VM’s running Windows operating systems, Windows physical machines, SAN’s, and backup storage devices and supports running SQL Server, IIS, Rockwell Factory Talk, and other systems
- Execute quarterly patch cycle and other periodic security updates
- Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications
- Stage, configure, and deliver IT assets. (e.g., personal computers and mobile phones)
- Manage the inventory of IT assets
- Work across a global IT support team to share information and best practices
- Comfortable working in a manufacturing environment - combination office environment (climate controlled) and shop floor (not climate controlled, requiring PPE -provided by company)
Qualifications
Education:
- Bachelors degree from accredited organization - Preferred
Requirements:
- Windows 10/11 Operating System - 3+ years
- O365 (Excel, Outlook Word) - 3+ years
- SQL Server configuration and troubleshooting
- Strong troubleshooting experience
- Hardware/software support, printer support, staging, assist users with software installations, lite server support - 3+ years
- OT support - shop floor laptop/desktop configuration
- Ticketing system and asset management. Ex. ServiceNow - 2+ years
- Rockwell Factory Talk knowledge - Preferred
- Comfortable working in a shop floor environment that is not climate controlled
- Manage aspects of computer rooms such as UPS backup power, environmental monitoring, audit compliance
Frequently Asked Questions
Is the salary disclosed for the IT SUPPORT TECHNICIAN - ONSITE position at accoy?
The salary for this IT SUPPORT TECHNICIAN - ONSITE role at accoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT SUPPORT TECHNICIAN - ONSITE position at accoy located?
This IT SUPPORT TECHNICIAN - ONSITE role at accoy is based in Chandler, AZ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT SUPPORT TECHNICIAN - ONSITE role at accoy full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a IT SUPPORT TECHNICIAN - ONSITE role in the Information Technology department at accoy.
Which team or department does the IT SUPPORT TECHNICIAN - ONSITE at accoy belong to?
This IT SUPPORT TECHNICIAN - ONSITE position is part of the Information Technology department at accoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT SUPPORT TECHNICIAN - ONSITE position at accoy?
Click the "Apply Now" button on this page. You will be redirected to accoy's official application portal hosted on icims where you can submit your application directly.
When was the IT SUPPORT TECHNICIAN - ONSITE job at accoy posted?
This IT SUPPORT TECHNICIAN - ONSITE position at accoy was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
IT SUPPORT TECHNICIAN - ONSITE
accoy
You'll be redirected to accoy's official application page on icims.