Insurance Analyst - Riskonnect Implementation Support
About this role
Title: Insurance Analyst - Riskonnect Implementation
Support
Duration: 6 Months
Location: Portland, OR
Job Description:
We
are seeking a Contract Insurance Analyst to support the implementation of
Riskonnect, an enterprise insurance and claims management platform. This role
will partner closely with the Insurance Risk Manager and project stakeholders
to support system configuration, testing, and reporting.
This is a hands‑on, execution‑focused
role well suited for a detail‑oriented analyst who enjoys working with insurance
data, systems, and structured processes. The role will be heavily involved in
ensuring that insurance and claims information is accurate, complete, and
usable within Riskonnect.
Location:
Hybrid / Fully Remote
Primary Focus: Riskonnect
Implementation Support
- The majority of this role
will be dedicated to supporting the build, testing, and rollout of
Riskonnect, including:
- Helping configure and test:
- Insurance policy records and
coverage details
- Claims intake, tracking, and
lifecycle workflows
- User roles, permissions, and
basic reporting
- Participating in user
acceptance testing (UAT) and documenting issues, defects, and enhancement
requests
- Supporting creation of system
documentation, job aids, and basic training materials
- Acting as a point of
coordination between internal users and the Riskonnect implementation team
for testing feedback and issue resolution
- Success in this role means
clean, reliable insurance and claims data in Riskonnect and a smooth
transition to ongoing system use.
Secondary Responsibilities
- Assist with day‑to‑day insurance administration
as needed during the implementation period
- Support claims tracking and
reporting
- Help prepare renewal data,
exposure summaries, and schedules for internal and external use
- Maintain organized records of
policies, claims documentation, and correspondence
Requirements
Required Qualifications
- 2–5 years of experience in
insurance, risk management, finance, accounting, or a related analytical
role
- Familiarity with commercial
insurance concepts (property, casualty, claims)
- Strong attention to detail
and comfort working with data, spreadsheets, and structured information
- Ability to follow defined
processes while identifying data quality issues or inconsistencies
- Strong organizational and
communication skills
- Ability to work independently
in a contract environment
Preferred Qualifications
- Experience with Riskonnect
(policy, claims, or reporting modules)
- Experience supporting system
implementations, upgrades, or data migrations
- Exposure to utilities,
energy, infrastructure, or regulated industries
- Advanced Excel skills,
including data cleanup, reconciliation, and analysis
- Experience working with
insurance brokers, claims adjusters, or third‑party vendors
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