Head of Partnerships
neighbor
Host Success Agent
neighbor· Marketing
About this role
At Neighbor, we’re building the largest hyperlocal storage and parking marketplace in the world. We’ve raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of DoorDash, StockX, and Uber. Our marketplace operates in all 50 states, and we’re just getting started!
About the Role
Neighbor is looking for a detail-oriented, customer-focused Host Success Agent to help commercial and residential property owners grow their earnings on our platform. Some examples of Host Success Agent workstreams include:
- Google Maps: Scheduling and executing several dozen phone calls each day to help property owners create Google Maps pins for their Neighbor listings.
- Signage: Selling property owners on the value of Neighbor signage, sending customized signs to those who are interested, and tracking the performance of those signs over time.
- Listing Optimization: Helping high-potential property owners improve their listings by educating them on the value of smart pricing, strong photos, reviews, clear descriptions, etc.
This position is equal parts customer service representative and operations specialist. If you enjoy direct customer service and have an eye for making processes more efficient and effective, this role could be for you.
Primary Responsibilities
- Schedule and execute phone calls with property owners to help them create Google Maps pins for their Neighbor listings. Note that this responsibility will account for 50-75% of your time.
- Improve Google Maps pin quality and performance through ongoing optimizations (photos, descriptions, review solicitation, etc.).
- Help scale Neighbor’s signage program by distributing signs to property owners.
- Act as Neighbor’s front line of communication with property owners, helping them improve their listings to attract more renters.
- Propose solutions to make Host Success initiatives more efficient and effective.
Qualifications
- At least one year of work experience.
- Strong attention to detail.
- Demonstrated ability to communicate with customers, particularly over the phone, in a professional, neighborly manner.
- Ability to follow a process while also spotting ways to improve it.
- Strong organizational skills and ability to manage a high volume of work without significant oversight.
- Interest in local SEO, marketplaces, or marketing.
- Experience building AI workflows.
Required
Nice to haves
Benefits
- Stock options
- Medical, dental, and vision insurance
- Generous PTO
- 11 paid company holidays
- 401(k) plan
- Infant care leave
- On-site gym/showers open 24/7
About Neighbor:
Neighbor is the largest and most comprehensive marketplace for self storage and parking, with listings in almost every U.S. city. From storage facilities to neighborhood garages, driveways, and RV spots, Neighbor brings every option together in one simple search. Come help us disrupt the $500 billion storage and parking industry! This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a an extremely talented, hardworking and passionate team committed to changing the world one neighbor at a time.
Neighbor is an equal opportunity employer and is committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at hr@neighbor.com. Check out our careers page to get to know us better as you think about your next step at Neighbor!
Frequently Asked Questions
Is the salary disclosed for the Host Success Agent position at neighbor?
The salary for this Host Success Agent role at neighbor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Host Success Agent position at neighbor located?
This Host Success Agent role at neighbor is based in Lehi, UT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Host Success Agent role at neighbor full-time or part-time?
This is listed as a Full time position. It is posted as a Host Success Agent role in the Marketing department at neighbor.
Which team or department does the Host Success Agent at neighbor belong to?
This Host Success Agent position is part of the Marketing department at neighbor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Host Success Agent position at neighbor?
Click the "Apply Now" button on this page. You will be redirected to neighbor's official application portal hosted on lever where you can submit your application directly.
When was the Host Success Agent job at neighbor posted?
This Host Success Agent position at neighbor was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Host Success Agent
neighbor
You'll be redirected to neighbor's official application page on Lever.